This article applies to Microsoft Dynamics AX for all regions.

Symptoms

In Microsoft Dynamics AX 2009 SP1, when you create a new quotation from the Business Relation Details form of CRM, the form does not close if the requested receipt date is not correct. If you create the same quotation directly in the Sales Quotation form, you will have an error that forces you to select a correct requested receipt date.

Resolution

The changes in the hotfix include, before initializing the requested ship date and requested receipt date, the SalesQuotationTable should be initialized from CustTable firstly to make sure the related fields would be assigned a default value.

Hotfix information

A supported hotfix is available from Microsoft. There is a "Hotfix download available" section at the top of this Knowledge Base article. If you are encountering an issue downloading, installing this hotfix, or have other technical support questions, contact your partner or, if enrolled in a support plan directly with Microsoft, you can contact technical support for Microsoft Dynamics and create a new support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx You can also contact technical support for Microsoft Dynamics by phone using these links for country specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+ContactsCustomers

https://mbs.microsoft.com/customersource/support/information/SupportInformation/global_support_contacts_eng.htmIn special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.


Installation information

If you have customizations for one or more of the methods or the tables that are affected by this hotfix, you must apply these changes in a test environment before you apply the hotfix in a production environment.
For more information about how to install this hotfix, click the following article number to view the article in the Microsoft Knowledge Base:

893082 How to install a Microsoft Dynamics AX hotfix

Prerequisites

You must have Microsoft Dynamics AX 2009 SP1 installed to apply this hotfix.

Restart requirement

You must restart the Application Object Server (AOS) service after you apply the hotfix.

File information

The global version of this hotfix has the file attributes (or later file attributes) that are listed in the following table. The dates and times for these files are listed in Coordinated Universal Time (UTC). When you view the file information, it is converted to local time. To find the difference between UTC and local time, use the Time Zone tab in the Date and Time item in Control Panel.

File name

File version

File size

Date

Time

Platform

Axupdate.exe

Not Applicable

62,112

20-Jan-2015

14:14

x86

Dynamicsax2009-kb3033597-sp1.exe

6.3.15.0

860,672

20-Jan-2015

14:19

x86

Kb3033597-syp-cons.cab

Not Applicable

14,041

20-Jan-2015

14:14

Not Applicable

Kb3033597-syp-ee.cab

Not Applicable

14,043

20-Jan-2015

14:14

Not Applicable

Kb3033597-syp-il.cab

Not Applicable

14,036

20-Jan-2015

14:14

Not Applicable

Kb3033597-syp-syp.cab

Not Applicable

14,024

20-Jan-2015

14:14

Not Applicable

Kb3033597-syp-tr.cab

Not Applicable

14,037

20-Jan-2015

14:14

Not Applicable

Licensetermsar.rtf

Not Applicable

101,414

07-Jan-2014

02:28

Not Applicable

Licensetermscs.rtf

Not Applicable

92,705

07-Jan-2014

02:28

Not Applicable

Licensetermsda.rtf

Not Applicable

102,543

07-Jan-2014

02:28

Not Applicable

Licensetermsde.rtf

Not Applicable

119,313

07-Jan-2014

02:28

Not Applicable

Licensetermsen.rtf

Not Applicable

111,795

07-Jan-2014

02:28

Not Applicable

Licensetermses.rtf

Not Applicable

98,313

07-Jan-2014

02:28

Not Applicable

Licensetermset.rtf

Not Applicable

104,484

07-Jan-2014

02:28

Not Applicable

Licensetermsfi.rtf

Not Applicable

107,418

07-Jan-2014

02:28

Not Applicable

Licensetermsfr.rtf

Not Applicable

133,197

07-Jan-2014

02:28

Not Applicable

Licensetermshe-il.rtf

Not Applicable

4,258

07-Jan-2014

02:28

Not Applicable

Licensetermshu.rtf

Not Applicable

94,304

07-Jan-2014

02:28

Not Applicable

Licensetermsis.rtf

Not Applicable

36,112

07-Jan-2014

02:28

Not Applicable

Licensetermsit.rtf

Not Applicable

117,765

07-Jan-2014

02:28

Not Applicable

Licensetermsja.rtf

Not Applicable

107,092

07-Jan-2014

02:28

Not Applicable

Licensetermslt.rtf

Not Applicable

125,197

07-Jan-2014

02:28

Not Applicable

Licensetermslv.rtf

Not Applicable

106,681

07-Jan-2014

02:28

Not Applicable

Licensetermsnb-no.rtf

Not Applicable

118,245

07-Jan-2014

02:28

Not Applicable

Licensetermsnl.rtf

Not Applicable

112,657

07-Jan-2014

02:28

Not Applicable

Licensetermspl.rtf

Not Applicable

118,887

07-Jan-2014

02:28

Not Applicable

Licensetermspt-br.rtf

Not Applicable

102,982

07-Jan-2014

02:28

Not Applicable

Licensetermsru.rtf

Not Applicable

151,400

07-Jan-2014

02:28

Not Applicable

Licensetermssv.rtf

Not Applicable

117,960

07-Jan-2014

02:28

Not Applicable

Licensetermsth.rtf

Not Applicable

156,708

07-Jan-2014

02:28

Not Applicable

Licensetermstr.rtf

Not Applicable

105,693

07-Jan-2014

02:28

Not Applicable

Licensetermszh-hans.rtf

Not Applicable

100,528

07-Jan-2014

02:28

Not Applicable

Axsetupsp.exe

5.0.1100.45

1,637,032

20-Jan-2015

14:14

x86

Cabextractor.dll

Not Applicable

19,624

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.dll

5.0.1100.9

150,440

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

539,320

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,336

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

539,320

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

539,320

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1500.1212

16,320

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

543,416

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

17,848

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,824

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

535,224

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

547,512

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

18,872

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

559,800

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

20,408

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

531,128

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

16,312

07-Jan-2014

02:43

x86

Axsetupsp.resources.dll

5.0.1100.40

527,032

20-Jan-2015

14:14

x86

Microsoft.dynamics.setup.reportingservices.resources.dll

5.0.1000.45

15,800

07-Jan-2014

02:43

x86

Cabextractor.dll

Not Applicable

23,208

20-Jan-2015

14:14

x64

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained here in is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.

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