Symptoms

Assume that you have a Windows 7-based computer that is connected to two touch screens. You try to calibrate the second touch screen by using the Tablet PC Settings Control Panel item. However, when you touch the calibration grids on the calibration screen that is displayed on the second touch screen, the gesture is not recognized. Therefore, calibration data for the second touch screen is not saved. You must press Esc to recover from this issue.

Resolution

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix download available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft Web site:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix download available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2

  • Windows Server 2008 R2 Service Pack 1 (SP1)

For more information about how to obtain a Windows 7 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To use the hotfix in this package, you do not have to make any changes to the registry.

Restart requirement

You do not have to restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

File information

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 file information note

Important Windows 7 and Windows Server 2008 R2 updates are included in the same packages.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    SR_Level

    Service branch

    6.1.760
    0.
    16xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    GDR

    6.1.760
    0.
    21xxx

    Windows 7 and Windows Server 2008 R2

    RTM

    LDR

    6.1.760
    1.
    17xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    GDR

    6.1.760
    1.
    21xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • GDR service branches contain only those fixes that are widely released to address widespread, critical issues. LDR service branches contain hotfixes in addition to widely released fixes.

  • The MANIFEST files (.manifest) that are installed for each environment are listed separately in the "Additional file information for Windows 7" section. MANIFEST files and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Multidigimon.exe

6.1.7600.16385

53,248

14-Jul-2009

01:14

Tabcal.exe

6.1.7600.16886

74,240

16-Sep-2011

04:41

Tabletpc.cpl

6.1.7600.16385

600,576

14-Jul-2009

01:14

Multidigimon.exe

6.1.7600.16385

53,248

14-Jul-2009

01:14

Tabcal.exe

6.1.7600.21055

74,240

16-Sep-2011

06:40

Tabletpc.cpl

6.1.7600.16385

600,576

14-Jul-2009

01:14

Multidigimon.exe

6.1.7601.17514

53,248

20-Nov-2010

12:17

Tabcal.exe

6.1.7601.17693

74,240

16-Sep-2011

04:21

Tabletpc.cpl

6.1.7601.17514

600,576

20-Nov-2010

12:16

Multidigimon.exe

6.1.7601.17514

53,248

20-Nov-2010

12:17

Tabcal.exe

6.1.7601.21820

74,240

16-Sep-2011

06:08

Tabletpc.cpl

6.1.7601.17514

600,576

20-Nov-2010

12:16

For all supported x64-based versions of Windows 7

File name

File version

File size

Date

Time

Multidigimon.exe

6.1.7600.16385

51,712

14-Jul-2009

01:39

Tabcal.exe

6.1.7600.16886

78,848

16-Sep-2011

05:20

Tabletpc.cpl

6.1.7600.16886

684,032

16-Sep-2011

05:19

Multidigimon.exe

6.1.7600.16385

51,712

14-Jul-2009

01:39

Tabcal.exe

6.1.7600.21055

78,848

16-Sep-2011

05:12

Tabletpc.cpl

6.1.7600.21055

684,032

16-Sep-2011

05:11

Multidigimon.exe

6.1.7601.17514

51,712

20-Nov-2010

13:25

Tabcal.exe

6.1.7601.17693

78,848

16-Sep-2011

05:29

Tabletpc.cpl

6.1.7601.17693

684,032

16-Sep-2011

05:28

Multidigimon.exe

6.1.7601.17514

51,712

20-Nov-2010

13:25

Tabcal.exe

6.1.7601.21820

78,848

16-Sep-2011

06:29

Tabletpc.cpl

6.1.7601.21820

684,032

16-Sep-2011

06:27

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7

Additional files for all supported x86-based versions of Windows 7

File name

X86_0f13d96c97143d35020731b238f6e776_31bf3856ad364e35_6.1.7601.17693_none_1c711ab524b85a43.manifest

File version

Not applicable

File size

709

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

X86_11dc20fdb4a4d4e79d71d63a17fec712_31bf3856ad364e35_6.1.7601.21820_none_901a17948a478620.manifest

File version

Not applicable

File size

709

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

X86_2359e834f2f79f3898d440ecf1d56a76_31bf3856ad364e35_6.1.7600.16886_none_60e392705732c043.manifest

File version

Not applicable

File size

709

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

X86_f6999bb5ef595eeb8ddd49e8a0d1d89d_31bf3856ad364e35_6.1.7600.21055_none_692f7b164e54a483.manifest

File version

Not applicable

File size

709

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

X86_microsoft-windows-tabletpc-controlpanel_31bf3856ad364e35_6.1.7600.16886_none_df4ad213bc43e40e.manifest

File version

Not applicable

File size

10,030

Date (UTC)

16-Sep-2011

Time (UTC)

15:04

File name

X86_microsoft-windows-tabletpc-controlpanel_31bf3856ad364e35_6.1.7600.21055_none_dff3b67ad54a49f0.manifest

File version

Not applicable

File size

10,030

Date (UTC)

16-Sep-2011

Time (UTC)

15:04

File name

X86_microsoft-windows-tabletpc-controlpanel_31bf3856ad364e35_6.1.7601.17693_none_e1235e4fb9751fe6.manifest

File version

Not applicable

File size

10,030

Date (UTC)

16-Sep-2011

Time (UTC)

15:04

File name

X86_microsoft-windows-tabletpc-controlpanel_31bf3856ad364e35_6.1.7601.21820_none_e1f5ab96d25cad3b.manifest

File version

Not applicable

File size

10,030

Date (UTC)

16-Sep-2011

Time (UTC)

15:04

Additional files for all supported x64-based versions of Windows 7

File name

Amd64_05c0fca6dad3ae2e6ffa9de4c7688668_31bf3856ad364e35_6.1.7600.21055_none_ec8cbba159930d12.manifest

File version

Not applicable

File size

713

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_0f13d96c97143d35020731b238f6e776_31bf3856ad364e35_6.1.7601.17693_none_788fb638dd15cb79.manifest

File version

Not applicable

File size

711

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_11dc20fdb4a4d4e79d71d63a17fec712_31bf3856ad364e35_6.1.7601.21820_none_ec38b31842a4f756.manifest

File version

Not applicable

File size

711

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_2359e834f2f79f3898d440ecf1d56a76_31bf3856ad364e35_6.1.7600.16886_none_bd022df40f903179.manifest

File version

Not applicable

File size

711

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_7c6b3caa16645b851d6eed77106ab999_31bf3856ad364e35_6.1.7600.16886_none_a3b4874d0305c3f5.manifest

File version

Not applicable

File size

713

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_b50e9ddefb3b875f4423c36752b0c631_31bf3856ad364e35_6.1.7601.17693_none_da9fcd4415f2f8bb.manifest

File version

Not applicable

File size

713

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_dac05db63180313edc671e1def36f92a_31bf3856ad364e35_6.1.7601.21820_none_6750960b7a4629b9.manifest

File version

Not applicable

File size

713

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_f6999bb5ef595eeb8ddd49e8a0d1d89d_31bf3856ad364e35_6.1.7600.21055_none_c54e169a06b215b9.manifest

File version

Not applicable

File size

711

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_microsoft-windows-tabletpc-controlpanel_31bf3856ad364e35_6.1.7600.16886_none_3b696d9774a15544.manifest

File version

Not applicable

File size

10,034

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_microsoft-windows-tabletpc-controlpanel_31bf3856ad364e35_6.1.7600.21055_none_3c1251fe8da7bb26.manifest

File version

Not applicable

File size

10,034

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_microsoft-windows-tabletpc-controlpanel_31bf3856ad364e35_6.1.7601.17693_none_3d41f9d371d2911c.manifest

File version

Not applicable

File size

10,034

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

File name

Amd64_microsoft-windows-tabletpc-controlpanel_31bf3856ad364e35_6.1.7601.21820_none_3e14471a8aba1e71.manifest

File version

Not applicable

File size

10,034

Date (UTC)

16-Sep-2011

Time (UTC)

13:56

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Any additional feedback? (Optional)

Thank you for your feedback!

×