Symptoms

Consider the following scenario:

  • You have a disjoint namespace in a Windows Server 2008 R2-based or Windows Server 2012-based domain environment.

  • You have a Windows 7, Windows Server 2008 R2, Windows 8 or Windows Server 2012-based client computer that is located in the disjoint namespace.

  • You try to register a service principal name (SPN) that has a WSMan prefix by using Windows Remote Management (WinRM) from the client computer.

In this scenario, the process fails. Additionally, the following event is logged in the System log:

Therefore, WinRM uses NT LAN Manager (NTLM) authentication instead of Kerberos authentication.

Cause

This issue occurs because the SPNs to be registered are in the wrong format.

Resolution

This hotfix is also available at Microsoft Update Catalog.

Hotfix information

A supported hotfix is available from Microsoft. However, this hotfix is intended to correct only the problem that is described in this article. Apply this hotfix only to systems that are experiencing the problem described in this article. This hotfix might receive additional testing. Therefore, if you are not severely affected by this problem, we recommend that you wait for the next software update that contains this hotfix.

If the hotfix is available for download, there is a "Hotfix Download Available" section at the top of this Knowledge Base article. If this section does not appear, contact Microsoft Customer Service and Support to obtain the hotfix.

Note If additional issues occur or if any troubleshooting is required, you might have to create a separate service request. The usual support costs will apply to additional support questions and issues that do not qualify for this specific hotfix. For a complete list of Microsoft Customer Service and Support telephone numbers or to create a separate service request, visit the following Microsoft website:

http://support.microsoft.com/contactus/?ws=supportNote The "Hotfix Download Available" form displays the languages for which the hotfix is available. If you do not see your language, it is because a hotfix is not available for that language.

Prerequisites

To apply this hotfix, you must be running one of the following operating systems:

  • Windows 7 Service Pack 1 (SP1)

  • Windows Server 2008 R2 Service Pack 1 (SP1)

  • Windows 8

  • Windows Server 2012

For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:

976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.

The global version of this hotfix installs files that have the attributes that are listed in the following tables. The dates and the times for these files are listed in Coordinated Universal Time (UTC). The dates and the times for these files on your local computer are displayed in your local time together with your current daylight saving time (DST) bias. Additionally, the dates and the times may change when you perform certain operations on the files.

Windows 7 and Windows Server 2008 R2 file information notes
Important Windows 7 hotfixes and Windows Server 2008 R2 hotfixes are included in the same packages. However, hotfixes on the Hotfix Request page are listed under both operating systems. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 7/Windows Server 2008 R2" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM, SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.1.760
    1.22xxx

    Windows 7 and Windows Server 2008 R2

    SP1

    LDR

  • The files also apply to a Windows 7 SP1-based or Windows Server 2008 R2 SP1-based computer that has Windows Management Framework 3.0 installed.

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 7 and for Windows Server 2008 R2" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are critical to maintaining the state of the updated component. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 7

File name

File version

File size

Date

Time

Platform

Wsmanhttpconfig.exe

6.1.7601.22341

199,168

27-May-2013

03:01

x86

Wsmanmigrationplugin.dll

6.1.7601.22341

249,344

27-May-2013

04:32

x86

Wsmauto.dll

6.1.7601.22341

146,944

27-May-2013

04:32

x86

Wsmsvc.dll

6.1.7601.22341

1,179,136

27-May-2013

04:32

x86

Wsmwmipl.dll

6.1.7601.22341

214,528

27-May-2013

04:32

x86

Wsmsvc.dll

6.2.9200.20727

2,040,320

26-May-2013

23:35

x86

Wsmwmipl.dll

6.2.9200.20586

226,816

26-May-2013

23:36

x86

For all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Wsmanhttpconfig.exe

6.1.7601.22341

267,264

27-May-2013

03:32

x64

Wsmanmigrationplugin.dll

6.1.7601.22341

347,136

27-May-2013

05:30

x64

Wsmauto.dll

6.1.7601.22341

182,272

27-May-2013

05:30

x64

Wsmsvc.dll

6.1.7601.22341

2,024,448

27-May-2013

05:30

x64

Wsmwmipl.dll

6.1.7601.22341

311,296

27-May-2013

05:30

x64

Wsmsvc.dll

6.2.9200.20727

2,834,432

25-May-2013

14:32

x64

Wsmwmipl.dll

6.2.9200.20586

308,736

18-Dec-2012

06:06

x64

Wsmanhttpconfig.exe

6.1.7601.22341

199,168

27-May-2013

03:01

x86

Wsmanmigrationplugin.dll

6.1.7601.22341

249,344

27-May-2013

04:32

x86

Wsmauto.dll

6.1.7601.22341

146,944

27-May-2013

04:32

x86

Wsmsvc.dll

6.1.7601.22341

1,179,136

27-May-2013

04:32

x86

Wsmwmipl.dll

6.1.7601.22341

214,528

27-May-2013

04:32

x86

Wsmsvc.dll

6.2.9200.20727

2,040,320

26-May-2013

23:35

x86

Wsmwmipl.dll

6.2.9200.20586

226,816

26-May-2013

23:36

x86

For all supported IA-64-based versions of Windows Server 2008 R2

File name

File version

File size

Date

Time

Platform

Wsmanhttpconfig.exe

6.1.7601.22341

518,144

27-May-2013

03:03

IA-64

Wsmanmigrationplugin.dll

6.1.7601.22341

673,280

27-May-2013

04:29

IA-64

Wsmauto.dll

6.1.7601.22341

394,752

27-May-2013

04:29

IA-64

Wsmsvc.dll

6.1.7601.22341

3,581,440

27-May-2013

04:29

IA-64

Wsmwmipl.dll

6.1.7601.22341

612,864

27-May-2013

04:29

IA-64

Wsmanhttpconfig.exe

6.1.7601.22341

199,168

27-May-2013

03:01

x86

Wsmanmigrationplugin.dll

6.1.7601.22341

249,344

27-May-2013

04:32

x86

Wsmauto.dll

6.1.7601.22341

146,944

27-May-2013

04:32

x86

Wsmsvc.dll

6.1.7601.22341

1,179,136

27-May-2013

04:32

x86

Wsmwmipl.dll

6.1.7601.22341

214,528

27-May-2013

04:32

x86

Windows 8 and Windows Server 2012 file information notesImportant Windows 8 and Windows Server 2012 hotfixes are included in the same packages. However, only "Windows 8" is listed on the Hotfix Request page. To request the hotfix package that applies to one or both operating systems, select the hotfix that is listed under "Windows 8" on the page. Always refer to the "Applies To" section in articles to determine the actual operating system that each hotfix applies to.

  • The files that apply to a specific product, milestone (RTM,SPn), and service branch (LDR, GDR) can be identified by examining the file version numbers as shown in the following table:

    Version

    Product

    Milestone

    Service branch

    6.2.920 0.20 xxx

    Windows 8 and Windows Server 2012

    RTM

    LDR

  • The MANIFEST files (.manifest) and the MUM files (.mum) that are installed for each environment are listed separately in the "Additional file information for Windows 8 and Windows Server 2012" section. MUM and MANIFEST files, and the associated security catalog (.cat) files, are extremely important to maintain the state of the updated components. The security catalog files, for which the attributes are not listed, are signed with a Microsoft digital signature.

For all supported x86-based versions of Windows 8

File name

File version

File size

Date

Time

Platform

Wsmsvc.dll

6.2.9200.20707

2,043,904

03-May-2013

03:54

x86

Wsmwmipl.dll

6.2.9200.20707

227,328

03-May-2013

03:54

x86

For all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

File version

File size

Date

Time

Platform

Wsmsvc.dll

6.2.9200.20707

2,836,992

02-May-2013

22:54

x64

Wsmwmipl.dll

6.2.9200.20707

309,248

02-May-2013

22:54

x64

Wsmsvc.dll

6.2.9200.20707

2,043,904

03-May-2013

03:54

x86

Wsmwmipl.dll

6.2.9200.20707

227,328

03-May-2013

03:54

x86


Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7

File name

Update.mum

File version

Not Applicable

File size

1,977

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

File name

X86_2d5230b8808655cdf49ba53588c44ce5_31bf3856ad364e35_6.1.7601.22341_none_1548cce256a829be.manifest

File version

Not Applicable

File size

720

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

File name

X86_8f35a88440037bfd16e3278165a6a435_31bf3856ad364e35_7.1.7601.22341_none_f89ff75ab9d683f2.manifest

File version

Not Applicable

File size

720

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

File name

X86_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.22341_none_ccd2eefa2482af24.manifest

File version

Not Applicable

File size

191,904

Date (UTC)

28-May-2013

Time (UTC)

07:33

Platform

Not Applicable

File name

X86_microsoft-windows-w..for-management-core_31bf3856ad364e35_7.1.7601.22341_none_be436b3faf6957f3.manifest

File version

Not Applicable

File size

194,964

Date (UTC)

27-May-2013

Time (UTC)

05:02

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2

File name

Amd64_351323f7a6197e5bc7589c9a7700765b_31bf3856ad364e35_7.1.7601.22341_none_bc71e7271059e68a.manifest

File version

Not Applicable

File size

1,090

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

File name

Amd64_9044c0142034767cde21899992a5bb70_31bf3856ad364e35_6.1.7601.22341_none_86bf3f94e9c53782.manifest

File version

Not Applicable

File size

1,090

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

File name

Amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.22341_none_28f18a7ddce0205a.manifest

File version

Not Applicable

File size

191,908

Date (UTC)

28-May-2013

Time (UTC)

07:36

Platform

Not Applicable

File name

Amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_7.1.7601.22341_none_1a6206c367c6c929.manifest

File version

Not Applicable

File size

194,970

Date (UTC)

27-May-2013

Time (UTC)

05:56

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

2,191

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

File name

Wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.22341_none_334634d01140e255.manifest

File version

Not Applicable

File size

75,910

Date (UTC)

28-May-2013

Time (UTC)

07:36

Platform

Not Applicable

File name

Wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_7.1.7601.22341_none_24b6b1159c278b24.manifest

File version

Not Applicable

File size

189,607

Date (UTC)

27-May-2013

Time (UTC)

04:46

Platform

Not Applicable

Additional files for all supported IA-64-based versions of Windows Server 2008 R2

File name

Ia64_3e82d33bdfdd7e4a2d7aa2b7a2882884_31bf3856ad364e35_6.1.7601.22341_none_e599ed59e8121a6c.manifest

File version

Not Applicable

File size

1,088

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

File name

Ia64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.22341_none_ccd492f02480b820.manifest

File version

Not Applicable

File size

191,906

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

1,447

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

File name

Wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.1.7601.22341_none_334634d01140e255.manifest

File version

Not Applicable

File size

75,910

Date (UTC)

28-May-2013

Time (UTC)

07:31

Platform

Not Applicable

Additional file information for Windows 8 and for Windows Server 2012

Additional files for all supported x86-based versions of Windows 8

File name

Update.mum

File version

Not Applicable

File size

1,781

Date (UTC)

03-May-2013

Time (UTC)

13:33

Platform

Not Applicable

File name

X86_0a3e4d26b8f98e220410fa12d49b6015_31bf3856ad364e35_6.2.9200.20707_none_649b083870e9fff3.manifest

File version

Not Applicable

File size

720

Date (UTC)

03-May-2013

Time (UTC)

13:33

Platform

Not Applicable

File name

X86_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.2.9200.20707_none_c7f3a3fb974894d2.manifest

File version

Not Applicable

File size

195,191

Date (UTC)

03-May-2013

Time (UTC)

13:33

Platform

Not Applicable

Additional files for all supported x64-based versions of Windows 8 and of Windows Server 2012

File name

Amd64_fe6f7920a5f728cb5145657756b187e5_31bf3856ad364e35_6.2.9200.20707_none_aeaeb091416b40d8.manifest

File version

Not Applicable

File size

1,090

Date (UTC)

03-May-2013

Time (UTC)

13:33

Platform

Not Applicable

File name

Amd64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.2.9200.20707_none_24123f7f4fa60608.manifest

File version

Not Applicable

File size

195,199

Date (UTC)

03-May-2013

Time (UTC)

13:33

Platform

Not Applicable

File name

Update.mum

File version

Not Applicable

File size

2,245

Date (UTC)

03-May-2013

Time (UTC)

13:33

Platform

Not Applicable

File name

Wow64_microsoft-windows-w..for-management-core_31bf3856ad364e35_6.2.9200.20707_none_2e66e9d18406c803.manifest

File version

Not Applicable

File size

191,314

Date (UTC)

03-May-2013

Time (UTC)

13:33

Platform

Not Applicable


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