You cannot use the GetItem operation in EWS to retrieve properties of an email message in an Exchange Server 2010 environment

Symptoms

Consider the following scenario:

• You use the GetItem operation in Exchange Web Services (EWS) to retrieve properties of an email message in a Microsoft Exchange Server 2010 environment.

• The email message item has an attachment.

In this scenario, the GetItem operation fails.

Cause

This issue occurs because EWS incorrectly adds a ContentID field of the attachment two times to the returned XML. Therefore, the XML schema validation fails.

Resolution

To resolve this issue, install the following update rollup:

2582113 Description of Update Rollup 5 for Exchange Server 2010 Service Pack 1

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about the GetItem operation, visit the following MSDN website:

General information about the GetItem operation

For more information about Exchange Web Services XML elements, visit the following MSDN website:

General information about Exchange Web Services XML elements