Sign in with Microsoft
Sign in or create an account.


In Microsoft Office Word, if you insert a caption in a document, insert a cross reference, and then insert another caption with a different numbering format, the cross reference displays the following error message:

Error! Reference Source not found.


This problem may occur if you click to select the
Exclude label from caption check box in the initial caption.


Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section of this article.

Need more help?

Expand your skills
Explore Training
Get new features first
Join Microsoft Insiders

Was this information helpful?

What affected your experience?

Thank you for your feedback!