You receive an error message when you insert a DRM-protected video file or audio file into a PowerPoint 2013 or PowerPoint 2010 presentation

Symptoms

When you insert a Digital Rights Management (DRM)-protected video file into a Microsoft PowerPoint 2013 or PowerPoint 2010 presentation, you receive the following error message:

When you insert a DRM-protected audio file into a PowerPoint 2013 or PowerPoint 2010 presentation, you receive the following error message:

Therefore, you cannot play back this file in PowerPoint 2013 or PowerPoint 2010.

Workaround

To work around this issue, obtain the file without DRM protections. Or, insert a Windows Media Player ActiveX control. To do this, follow these steps:

1. In PowerPoint 2013 or PowerPoint 2010, enable the Developer tab if it does not appear in the Ribbon. To do this, follow these steps:

   1. Click the File tab, and then click Options.

   2. In the PowerPoint Options dialog box, click Customize Ribbon.

   3. In the Customize the Ribbon list, select Main Tabs.

   4. Under Main Tabs, click to select the Developer check box.

   5. Click OK.
      

2. In PowerPoint 2013 or PowerPoint 2010, click the Developer tab.

3. In the Controls group, click More Controls.

4. In the More Controls dialog box, select Windows Media Player, and then click OK.

5. In the Controls group, click Properties.

6. In the Properties dialog box, double-click Custom.

7. In the Windows Media Player Properties dialog box, click Browse to select the DRM-protected file, and then click Open.