You receive an error when playing video: VIDEO_SCHEDULER_INTERNAL_ERROR

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Applies To

Windows 8.1 Windows 8.1 Enterprise Windows 8.1 Pro

Symptoms

Consider the following scenario:

Your Windows 8.1 system is configured to use a wireless display in extended mode.
You are attempting to play video from a Microsoft Store application that uses DirectX content.
The video is being played on the wireless display device.

In this scenario, you may encounter the following blue screen error:

VIDEO_SCHEDULER_INTERNAL_ERROR

The VIDEO_SCHEDULER_INTERNAL_ERROR bug check has a value of 0x00000119.

This indicates that the video scheduler has detected a fatal violation. This is a known issue for Windows 8.1, and has been resolved in Windows 10.

To resolve this issue, Microsoft recommends upgrading to Windows 10.

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