"The webpage cannot be found" error in Business Portal for Dynamics SL

  • Article

This article helps fix an error that occurs in Business Portal for Microsoft Dynamics SL.

Applies to:   Microsoft Dynamics SL 2011, Microsoft Dynamics SL 2011 Service Pack 2
Original KB number:   3012899

Symptoms

Consider the following scenario in Business Portal for Dynamics SL:

Business Portal is installed on a web server that is running Windows Server 2012.

When you try to access the Project web pages, you notice that webparts are blank, or you receive an error:

The webpage cannot be found

Cause

The ASP module is not installed.

Resolution

To install ASP module in Windows Server 2012, follow these steps:

  1. On the taskbar, click Server Manager.
  2. In Server Manager, click Manage menu, and then click Add Roles and Features.
  3. In the Add Roles and Features wizard, click Next. Select the installation type and then click Next. Select the destination server and then click Next.
  4. On the Server Roles page, expand Web Server (IIS), expand Web Server, and then expand Application Development.
  5. On the Server Roles page, click ASP.
  6. If the Add features that are required by ASP? dialog box appears, click Add Features. (This page appears only if you have not already installed ISAPI Extensions on the server.)
  7. On the Server Roles page, ASP and ISAPI Extensions should be selected. Click Next.
  8. On the Features page, click Next.
  9. On the Confirmation page, click Install.
  10. On the Results page, click Close.