Let's make sure you're signed in with an Administrator account. Click here, or go to the Start button, then select Settings > Accounts > Your info. If your account has Administrator privileges, it will say Administrator under your user name.
Are you using an administrator account?
Need more help?
Want more options?
Explore subscription benefits, browse training courses, learn how to secure your device, and more.
Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.
