A lot of the cool things you can do on your Windows Phone use storage space. The apps you install, photos you take, and Xbox Music tracks you download each take up a bit of space. If your phone storage gets filled up, you'll need to make room to add new stuff and do other important things, like install phone software updates.
Here are some tips to help you avoid reaching the tipping point. If you're already there, they'll show you how to free up space for the things you want.
This topic is about Windows Phone 8.1. If your phone is running Windows Phone 8, some options or icons may look a little different, and some features may not be available. Check to see which software version you have and find out if an update is available.
First things first—check your space. Your phone will notify you when your free space is almost used up, but you can always check it on your own from time to time. You can take a look right from your phone, or use the handy Windows Phone app for Windows 8 for another view.
If your phone has an SD card, you can view the storage space remaining on both your internal phone storage and SD card.
If you don't have Windows 8 on your computer, you can use a different sync app to check your free space.
In the App list, tap Storage Sense
Tap the Phone or SD card bar. You'll see a breakdown of the storage space used by category, and also the amount of free space left.
Tap any category to view more details, find where to manage those files on your phone, or clear out temporary files. If you're running Windows Phone 8.1, Storage Sense provides you with additional actions to free up space, such as moving apps to your SD card (if you have one), uninstalling apps, and deleting downloaded files.
Here's a list of the categories you can view in Storage Sense and the actions you can take to manage them (accessed by tapping the category):
You may not see all of the above storage categories on your phone depending on whether you have the latest update. You will see SD card storage only if your phone has an SD card slot and you have an SD card installed.
On your Windows 8 computer, open the Windows Phone app. (If this is your first time using the Windows Phone app, click Get started.)
In the On your phone section, view the bar at the bottom to check the amount of used and free space on your phone and SD card (if you have one installed).
To see a breakdown of the storage space used by category, click the bar.
From there you can take a closer look at what's using up space so you'll know where to start cleaning up.
So you've checked your space, and your phone is full of videos of your dog playing with your new baby. Of course you don't want to lose those special moments by deleting them. Not a problem. There are a bunch of different options for backing up files so you can keep the ones you care about and delete the ones you don't.
Download Files, the free file management app that lets you share files with friends, organize files into folders, easily search and launch files, and even delete files when you need to save space.
If your phone has an SD memory card slot, you can add storage space to your phone to avoid needing to delete things. You can also store any new photos, music, videos, and more directly on the SD card.
If you've installed an SD card to your phone, and the phone's running Windows Phone 8.1, you can easily move apps and games to the SD card right from Storage Sense. In the App list, go to Storage Sense
Apps and games can also be uninstalled or moved to the SD card en masse. In Storage Sense
Some app developers may prevent their apps from being moved to an SD card; those ones won't be selectable when you're choosing apps to uninstall or move.
Not every Windows Phone has expandable storage, though, so moving files to the cloud or your computer may be your best bet to back things up.
You can back up some files directly from your phone by saving them to OneDrive. Then just delete them from your phone to clear up that space. You can even download the OneDrive app to view and manage files you've saved to OneDrive right from your phone.
For photos and videos, you can either automatically save them to the cloud as you take them or manually upload them at any time from the Photos Hub. You can also save Office docs to OneDrive from the Office Hub.
You can back up your files by syncing with your computer using the Windows Phone app. Once you've moved or synced the files you want to back up, you can delete them from your phone.
As a last resort, you can always delete things you no longer use to quickly free up space. You can easily delete apps, photos, videos, music, and podcasts right from your phone.
And here are some tips to free up a few more megabytes on your Windows Phone:
Article ID: 11577 - Last Review: May 17, 2016 - Revision: 11