How do I find my phone model ?

To find your phone model:

  • Lumia Phones: 
    •  On the Start screen, swipe left, select Settings > (System) > about
    • Look on, beside, or inside the SIM card or memory card slot
  • Nokia Symbian and most Nokia S30/S40 phones:
    • Dial *#0000#
  • Phones with removable battery:
    • Switch the phone off and remove the back cover and battery. The model is printed on a white label inside the phone. 
  • All phones: 
    • See the label on the sales package box 
    • Reference your proof of purchase/receipt/contract
    • Contact your service provider.

Article ID: 447900 - Last Review: Aug 23, 2016 - Revision: 4