To find your phone model:
- Lumia Phones:
- On the Start screen, swipe left, select Settings > (System) > about
- Look on, beside, or inside the SIM card or memory card slot
- Nokia Symbian and most Nokia S30/S40 phones:
- Dial *#0000#
- Phones with removable battery:
- Switch the phone off and remove the back cover and battery. The model is printed on a white label inside the phone.
- All phones:
- See the label on the sales package box
- Reference your proof of purchase/receipt/contract
- Contact your service provider.
Article ID: 447900 - Last Review: Aug 23, 2016 - Revision: 4