In a Microsoft Skype for Business Server 2019 environment, consider the following scenario:
In this scenario, the call transfer fails. The call transfer should work because both users are from same organization even though they are in different sip domains.
- A PSTN user calls a call queue number and the call is answered by a Skype for Business Online agent.
- The agent tries to transfer the call to another internal Skype for Business Online user who’s from different SIP domain.