Consider the following scenario in Microsoft Skype for Business 2016:
- You have a user who has an assigned location profile that uses normalization rules in Microsoft Skype for Business 2016.
- After signing in to the Skype for Business client, the user experiences a network disconnection.
- The client performs a recovery sign-in and reconnects.
After it reconnects, the client does not normalize phone numbers by using the normalization rules that are defined in their location profile.
During a recovery sign-in, certain information persists. This causes the request for a user's location profile to be skipped.