Accessibility support for enterprise customers
The enterprise Disability Answer Desk (eDAD) is a support resource for organizations that have questions about the accessibility of Microsoft products and product conformance with accessibility standards. The support team can help resolve issues relating to assistive technology, as well as find conformance documentation. The team is available Monday-Friday, 8AM-5PM PST.
Ask Microsoft Accessibility
Microsoft Ask Accessibility can help find answers to your accessibility questions.
Support resources and reports
General product support
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If you need help with general technical issues, we're here for you.
Microsoft Accessibility Home
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Our products and services are designed for everyone. Learn about the range of accessibility features and assistive technologies available from Microsoft.
Accessibility Conformance Reports
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Microsoft Accessibility Conformance Reports describe how our products and services support the recognized global accessibility standards of Section 508 of the US Rehabilitation Act of 1973, the Web Content Accessibility Guidelines (WCAG), and ETSI EN 301 549.
Microsoft Disability Answer Desk
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The Disability Answer Desk provides technical support to individuals with disabilities who use Microsoft 365, Windows, and Xbox.
Get accessibility support
Before you open a support case
Important: First time users will need to create a profile in Services Hub using a personal Microsoft Account (MSA) or a work or school account before opening a support case. Play the following video to learn more about contacting the Enterprise Disability Answer Desk.
Report an accessibility issue
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For questions about how to use accessibility features or assistive technology with Microsoft products and services, submit a support case.
Ask questions about Microsoft Accessibility Conformance Reports
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Open a case for help locating a Microsoft Accessibility Conformance Reports or other conformance report questions.
Get help with issues found in an accessibility test
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Submit a separate support request for each issue. Include the following: details about your environment, what assistive technology you used, what steps you took to see the problem, what happened compared with what you expected to happen, and how it affected you. Include screenshots if available.
LinkedIn Disability Answer Desk
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Learn how to use assistive technology with LinkedIn tools and advance your professional career.
GitHub
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Submit any GitHub accessibility-related questions or issues to the Github accessibility community page directly. This is the primary channel for feedback.
Accessibility events, sponsorships, and speaking requests
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Submit your Microsoft Accessibility Engagement request.
Product accessibility tips
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View accessibility resources for Microsoft products and apps.
Accessibility by disability
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Find accessible products and tools that are right for you.