Import photos and videos in Windows 8.1

Here are several ways to import photos and videos from your phone, camera, other device, or disc.

Import from a phone, camera, or external drive
Import from a DVD or CD
Change what happens when you connect a camera, phone, disc, or other device
Automatically upload photos and videos to a PC or to OneDrive
If the PC can’t find your device

Check for answers in the Microsoft community

If the suggestions here don't solve your problem, check out the Music, Photos, and Video community page in the Windows forum for solutions that other people have found for specific problems. This can be particularly helpful when you're experiencing hardware problems or error messages.

Article ID: 17450 - Last Review: 31 Aug 2016 - Revision: 14