- You have a computer running Windows 7 and the power button has been configured in Control Panel Power Options to shut down the machine.
- An application is opened with unsaved work. For example, Microsoft Word is open with an unsaved document.
- You press the computer's power button to shut down Windows and power off the computer.
- Windows displays a force shut down dialog listing all programs that are preventing Windows from shutting down.
- You click on Cancel to abort the shut down and then go back and save your work in the open application.
In this scenario, the next time you try to shut down the computer using the power button, it may take considerably longer than normal before shut down completes and the computer is powered off.
This behavior only occurs when configuring the power button to shut down the machine. When shutting down Windows through the Start Menu, the problem does not occur as the timeout value is not retained when cancelling out of the forced shutdown dialog.
Article ID: 2719667 - Last Review: 31 May 2012 - Revision: 1