ERM does not track changes in subfolders

Symptom

Microsoft Prodiance Enterprise Risk Manager (ERM) does not track file changes in subfolders that are located on a UNIX based file server.  

Cause

On a UNIX filesystem, file watchers do not work on subfolders. So the NTFS Processor does not get notified of file changes. These file changes will get picked up when the folders are scanned as configured in the rescan parameter.  

Resolution

To track file changes in subfolders throughout the day instead of once a day:

1. Open the Prodiance Service Manager.

2. Right click the NTFS Processor and select Edit.

3. In the Parameters field, set the rescantype parameter to continuously: /rescantype:continuously

4. Click OK.

Properties

Article ID: 2719808 - Last Review: 4 Dec 2012 - Revision: 1

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