- In a delegate and manager configuration in Microsoft Outlook for Mac 2011, a delegate changes an appointment in the manager's calendar.
- The change synchronizes with the server that is running Microsoft Exchange Server.
- Later, the manager changes the appointment.
- Then, the manager's change synchronizes with the Exchange server.
In this scenario, the update from the manager replaces any previous changes to the appointment. This includes the update from the delegate. This behavior occurs whether or not the delegate and manager made changes to the same field in the appointment (for example, the Subject, Location, or Duration field). This occurs because the update behavior applies to the whole appointment and not just to specific fields in the appointment.
Additionally, in the scenario, if the manager was offline when the delegate updated the appointment, the manager would not see the update from the delegate. And, after the manager came back online, any changes that the manager made to the appointment while the manager was offline would replace the changes that were made by the delegate.
To reduce the chances for conflict, we recommend that you make sure that your appointment was recently synced with the server before you make a change.
Article ID: 2748419 - Last Review: 24 Aug 2012 - Revision: 1