Changes to an attached message in Outlook are not saved

Symptoms

Consider the following scenario: You attach a message to another message in Microsoft Outlook. Then, you open and edit the attached message in cached mode and then save the attached message by clicking File and then Save As.

In this scenario, a copy of the original message without the changes is saved to the specified location.

Cause

Microsoft is researching this problem and will post more information in this article when that information becomes available.

Workaround

To work around this issue, open the attached message to edit it, and then follow these steps:
  1. Click File, and then click Save As.
  2. Choose a location where you want to save the file, and then click Save.
  3. Close the message.
  4. Locate the message that you saved in step 2, and then double-click the message to open it.
  5. Edit the message.
  6. Click File, and then click Save.

Properties

Article ID: 2904322 - Last Review: 13 Nov 2013 - Revision: 1

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