Update fixes an issue that causes Windows to crash

Introduction

This update fixes an issue that may cause a Windows 7 or Windows Server 2008 R2-based computer to crash. This issue occurs when a program that uses Windows Filtering Platform (such as an antivirus program) is running on the computer.

Resolution

Update information

How to obtain this update

Microsoft Update
This update is available from Windows Update.
Microsoft Download Center
The following files are available for download from the Microsoft Download Center:
Operating systemUpdate
All supported x86-based versions of Windows 7Download Download the update package now.
All supported x64-based versions of Windows 7Download Download the update package now.
All supported x64-based versions of Windows Server 2008 R2Download Download the update package now.
All supported IA-64-based versions of Windows Server 2008 R2Download Download the update package now.
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
119591 How to obtain Microsoft support files from online services
Microsoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.

Prerequisites

To apply this hotfix, you must be running Windows 7 Service Pack 1 (SP1) or Windows Server 2008 R2 SP1. For more information about how to obtain a Windows 7 or Windows Server 2008 R2 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
976932 Information about Service Pack 1 for Windows 7 and for Windows Server 2008 R2

Registry information

To apply this hotfix, you do not have to make any changes to the registry.

Restart requirement

You must restart the computer after you apply this hotfix.

Hotfix replacement information

This hotfix does not replace a previously released hotfix.
File information

Status

Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.

More Information

For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:

824684 Description of the standard terminology that is used to describe Microsoft software updates

Additional file information

Additional file information for Windows 7 and for Windows Server 2008 R2

Additional files for all supported x86-based versions of Windows 7
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File size1,054
Date (UTC)26-Nov-2013
Time (UTC)16:10
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File size1,054
Date (UTC)26-Nov-2013
Time (UTC)16:10
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File nameX86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.18327_none_589aed1f139527b3.manifest
File versionNot applicable
File size2,540
Date (UTC)26-Nov-2013
Time (UTC)11:45
PlatformNot applicable
File nameX86_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22525_none_59228b3c2cb491f6.manifest
File versionNot applicable
File size2,540
Date (UTC)26-Nov-2013
Time (UTC)11:31
PlatformNot applicable
File nameX86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18254_none_b4fa2013c4c8ebf1.manifest
File versionNot applicable
File size3,780
Date (UTC)08-Sep-2013
Time (UTC)08:05
PlatformNot applicable
File nameX86_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22525_none_b5a530b8ddcd4b8d.manifest
File versionNot applicable
File size3,834
Date (UTC)26-Nov-2013
Time (UTC)11:32
PlatformNot applicable
Additional files for all supported x64-based versions of Windows 7 and of Windows Server 2008 R2
File propertyValue
File nameAmd64_0030dd958f93a1f850c00d1e98593ddf_31bf3856ad364e35_6.1.7601.22525_none_a0032098444e5b71.manifest
File versionNot applicable
File size712
Date (UTC)26-Nov-2013
Time (UTC)16:10
PlatformNot applicable
File nameAmd64_148e087723ea75bb16161a3605cb2830_31bf3856ad364e35_6.1.7601.22525_none_a2e3bc99f506c3a9.manifest
File versionNot applicable
File size1,060
Date (UTC)26-Nov-2013
Time (UTC)16:10
PlatformNot applicable
File nameAmd64_44994ae73d6fab6fdda92804d6cdc588_31bf3856ad364e35_6.1.7601.22525_none_4bd9e0d18274cba0.manifest
File versionNot applicable
File size1,414
Date (UTC)26-Nov-2013
Time (UTC)16:10
PlatformNot applicable
File nameAmd64_56a6c27aeb0661f75b447a487f87add5_31bf3856ad364e35_6.1.7601.18327_none_2527f323102820b0.manifest
File versionNot applicable
File size1,414
Date (UTC)26-Nov-2013
Time (UTC)16:10
PlatformNot applicable
File nameAmd64_8dba10eb24b62e300c65927859cf47d3_31bf3856ad364e35_6.1.7601.18327_none_8b2ebfd6c7a7bfdb.manifest
File versionNot applicable
File size712
Date (UTC)26-Nov-2013
Time (UTC)16:10
PlatformNot applicable
File nameAmd64_eb791c894c4281128d183db9856f58a7_31bf3856ad364e35_6.1.7601.18327_none_5cfb25e0f4f5b617.manifest
File versionNot applicable
File size1,060
Date (UTC)26-Nov-2013
Time (UTC)16:10
PlatformNot applicable
File nameAmd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.18327_none_b4b988a2cbf298e9.manifest
File versionNot applicable
File size2,542
Date (UTC)26-Nov-2013
Time (UTC)12:13
PlatformNot applicable
File nameAmd64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22525_none_b54126bfe512032c.manifest
File versionNot applicable
File size2,542
Date (UTC)26-Nov-2013
Time (UTC)12:00
PlatformNot applicable
File nameAmd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18254_none_1118bb977d265d27.manifest
File versionNot applicable
File size3,784
Date (UTC)08-Sep-2013
Time (UTC)08:09
PlatformNot applicable
File nameAmd64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22525_none_11c3cc3c962abcc3.manifest
File versionNot applicable
File size3,838
Date (UTC)26-Nov-2013
Time (UTC)12:02
PlatformNot applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.18327_none_bf0e32f500535ae4.manifest
File versionNot applicable
File size1,166
Date (UTC)26-Nov-2013
Time (UTC)11:21
PlatformNot applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22525_none_bf95d1121972c527.manifest
File versionNot applicable
File size1,166
Date (UTC)26-Nov-2013
Time (UTC)11:17
PlatformNot applicable
Additional files for all supported IA-64-based versions of Windows Server 2008 R2
File propertyValue
File nameIa64_4b07711fcd95dc34b7a200423e6797e8_31bf3856ad364e35_6.1.7601.18327_none_4b0a737bb63681c6.manifest
File versionNot applicable
File size1,411
Date (UTC)26-Nov-2013
Time (UTC)16:10
PlatformNot applicable
File nameIa64_69d9da586c82155f8926934e9874cd8c_31bf3856ad364e35_6.1.7601.22525_none_ef8496de0e337c72.manifest
File versionNot applicable
File size1,411
Date (UTC)26-Nov-2013
Time (UTC)16:10
PlatformNot applicable
File nameIa64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.18327_none_589c9115139330af.manifest
File versionNot applicable
File size2,541
Date (UTC)26-Nov-2013
Time (UTC)11:24
PlatformNot applicable
File nameIa64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22525_none_59242f322cb29af2.manifest
File versionNot applicable
File size2,541
Date (UTC)26-Nov-2013
Time (UTC)11:23
PlatformNot applicable
File nameIa64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.18254_none_b4fbc409c4c6f4ed.manifest
File versionNot applicable
File size3,782
Date (UTC)08-Sep-2013
Time (UTC)08:03
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File nameIa64_microsoft-windows-tcpip-binaries_31bf3856ad364e35_6.1.7601.22525_none_b5a6d4aeddcb5489.manifest
File versionNot applicable
File size3,836
Date (UTC)26-Nov-2013
Time (UTC)11:25
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File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.18327_none_bf0e32f500535ae4.manifest
File versionNot applicable
File size1,166
Date (UTC)26-Nov-2013
Time (UTC)11:21
PlatformNot applicable
File nameWow64_microsoft-windows-netio-infrastructure_31bf3856ad364e35_6.1.7601.22525_none_bf95d1121972c527.manifest
File versionNot applicable
File size1,166
Date (UTC)26-Nov-2013
Time (UTC)11:17
PlatformNot applicable
Properties

Article ID: 2913431 - Last Review: 14 Jan 2014 - Revision: 1

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