Microsoft Dynamics NAV SCM diagnostic tool

INTRODUCTION

This diagnostic tool collects Microsoft Dynamics NAV SCM specific information about your current configuration.

More Information

This diagnostic tool collects Dynamics NAV SCM specific information by connecting to your specific SQL Server instance.  

Information collected


Blank Sales UOM or Blank Purchase UOM

DescriptionFile name
Blank "Sales Unit of Measure" or "Purchase Unit of Measure" $Item.csv

Check if Order Tracking Policy not None (0) and Item Tracking Code not blank

DescriptionFile name
Check if Order Tracking Policy not None (0) and Item Tracking Code not blank $Item_OrderTrackingPolicy.csv

Check if Replenishment System is Production Order

DescriptionFile name
Check if "Replenishment System" is "Production Order" and "Routing No." or "Production BOM No." are blank $Item_Replenishment_Prod.csv

Check if Replenishment System is Purchase

DescriptionFile name
Check if "Replenishment System" is Purchase and "Routing No." and "Production BOM No." are not blank $Item_Replenishment.csv

Code Unit

DescriptionFile name
Code Unit information CODEUNIT1.txt

Item MinOrderQty Lessthan MaxOrderQty

DescriptionFile name
Check "Minimum Order Quantity > "Maximum Order Quantity" $Item_MinOrderQty_Lessthan_MaxOrderQty.csv

Item Reordering Policy

DescriptionFile name
Check if "Reserve"=Always (Never,Optional,Always) and "Reordering Policy" (,Fixed Reorder Qty.,Maximum Qty.,Order,Lot-for-Lot) is not in ["Order","Lot-for-lot"] $Item_Reordering_Policy.csv

Item Reordering Policy ReorderPoint

DescriptionFile name
Check if "Reordering Policy" (,Fixed Reorder Qty.,Maximum Qty.,Order,Lot-for-Lot) is in ["Fixed Reorder Qty.", "Maximum Qty."] and "Reorder Point" = 0 $Item_Reordering_Policy_ReorderPoint.csv

Item Reordering Policy ReorderPoint Greater than MaxInv

DescriptionFile name
Check if "Reordering Policy" (Fixed Reorder Qty.,Maximum Qty.,Order,Lot-for-Lot) = "Maximum Qty." and "Reorder Point" >= "Maximum Inventory" $Item_Reordering_Policy_ReorderPoint_GT_MaxInv.csv

Item Reordering Policy ReorderPoint Greater than Reorder Qty

DescriptionFile name
Check if "Reordering Policy" (,Fixed Reorder Qty.,Maximum Qty.,Order,Lot-for-Lot) = "Fixed Reorder Qty." and "Reorder Point" > "Reorder Quantity" $Item_Reordering_Policy_ReorderPoint_GE_ReorderQty.csv

Item Tracking Codes Enabled

DescriptionFile name
Check if any of these are enabled ["SN Warehouse Tracking", "SN Purchase Inbound Tracking", "SN Purchase Outbound Tracking"," SN Sales Inbound Tracking", "SN Sales Outbound Tracking", "SN Pos. Adjmt. Inb. Tracking", "SN Pos. Adjmt. Outb. Tracking"," SN Neg. Adjmt. Inb. Tracking"," SN Neg. Adjmt. Outb. Tracking", " SN Transfer Tracking"," SN Manuf. Inbound Tracking"," SN Manuf. Outbound Tracking"] AND "SN Specific Tracking" is NOT enabled $Item Tracking Code.csv

Item UOM with Qty less than one (1)

DescriptionFile name
Check if there are "Item Unit of Measure" with "Quantity Per" less than one (1) $Item Unit of Measure.csv

Period Calc is blank

DescriptionFile name
By using "Company information" table (T 79) Check if "Check-Avail. Period Calc." is blank Check if "Cal. Convergence Time Frame" is blank Show "Check-Avail. Time Bucket" in results (Day,Week,Month,Quarter,Year) $Company_Information.csv

Reservation Entry

DescriptionFile name
By using "Reservation Entry" table (T 337): Check if there is any entry with Reservation Status IN [Reservation,Tracking] and not having the related record with same Entry No., Item No. and Reservation Status but opposite value in Positive field $Reservation Entry.csv

UOM not defined in table Item UOM

DescriptionFile name
UOM not defined in table "Item Unit of Measure" (T5404) $Item.csv

Verify Item Tracking Code

DescriptionFile name
$Item Tracking Code.csv $Item Tracking Code.csv
In addition to collecting the information that is described earlier, this diagnostic package can detect one or more of the following symptoms:

  • SCM information has been collected

References

For more information about the Microsoft Automated Troubleshooting Services and about the Support Diagnostics Platform, click the following article number to view the article in the Microsoft Knowledge Base:
2598970 Information about Microsoft Automated Troubleshooting Services and Support Diagnostic Platform
  
Note This is a "FAST PUBLISH" article created directly from within the Microsoft support organization. The information contained herein is provided as-is in response to emerging issues. As a result of the speed in making it available, the materials may include typographical errors and may be revised at any time without notice. See Terms of Use for other considerations.
Properties

Article ID: 2916145 - Last Review: 10 Dec 2013 - Revision: 1

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