For example, you receive the following error message:
In this case, you should go to C:\ex\Setup\ServerRoles\TransportRoles and then rename the "agents" folder to the following:
Then, try to uninstall the update again.
Note You can also upgrade to Exchange Server 2010 Service Pack 3. This version does not exhibit this issue.
Article ID: 2917865 - Last Review: 10 Dec 2013 - Revision: 1