- Attempt to change the screen resolution a second time. On the second attempt, the screen resolution change should proceed as normal.
- Use PC settings to change the screen resolution, instead of Control Panel. To do this, swipe from the right edge of the screen, tap Settings, and then tap Change PC settings. (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, click Settings, and then click Change PC settings.) Then select PC and devices, followed by Display.
- Open Control Panel. For View by, select Category. When Control Panel is set to category view, screen resolution changes via the Control Panel will work on the first attempt.
Article ID: 2926381 - Last Review: 16 Jan 2014 - Revision: 1