Consider the following scenario:
- You have a computer that is running in Windows 8.1, Windows Server 2012 R2, Windows 8, Windows Server 2012, Windows 7 or Windows Server 2008 R2 in a Windows Server 2003 Service Pack 2 (SP2) domain.
- The "user must change password at next logon" check box of a domain user is enabled.
- The user tries to change the password from the domain client.
This issue occurs because the Windows Server 2003 domain controller handles a specific flag incorrectly. The flag is introduced on the client-side to resolve an issue in which the kerberos.dll file is not updating user's credential cache if the user logs in with user principal name (UPN).
How to obtain this update
Windows UpdateThis update is available from Windows Update.
Microsoft Download CenterThe following files are available for download from the Microsoft Download Center:
For more information about how to download Microsoft support files, click the following article number to view the article in the Microsoft Knowledge Base:
|All supported x86-based versions of Windows Server 2003||Download the package now.|
|All supported x64-based versions of Windows Server 2003||Download the package now.|
|All supported IA-64-based versions of Windows Server 2003||Download the package now.|
119591 How to obtain Microsoft support files from online servicesMicrosoft scanned this file for viruses. Microsoft used the most current virus-detection software that was available on the date that the file was posted. The file is stored on security-enhanced servers that help prevent any unauthorized changes to the file.
PrerequisitesTo apply this update, you must be running Windows Server 2003 SP2.
For more information about how to obtain a Windows Server 2003 service pack, click the following article number to view the article in the Microsoft Knowledge Base:
889100 How to obtain the latest service pack for Windows Server 2003
Registry informationTo apply this update, you do not have to make any changes to the registry.
Restart requirementYou may have to restart the computer after you apply this update.
Update replacement informationThis update does not replace a previously released update.
Microsoft has confirmed that this is a problem in the Microsoft products that are listed in the "Applies to" section.
For more information about software update terminology, click the following article number to view the article in the Microsoft Knowledge Base:
824684 Description of the standard terminology that is used to describe Microsoft software updates
Article ID: 2927811 - Last Review: 24 Jun 2014 - Revision: 1