Note When the user is presented with the Exchange Server 2007 sign-in page, they can enter their user name and password again to access their mailbox successfully.
The follwing is an example sign-in page URL:
- Since this issue only occurs when the user’s mailbox is located on an Exchange Server 2007 Mailbox server, you can move the user's mailbox to an Exchange Server 2013 Mailbox server. After the mailbox is moved, OWA will no longer use silent redirection.
- If the user's password contains an apostrophe in the password, they can change their password so that it does not contain one.
- If the user's user name contains an apostrophe, you can change the user name so that it does not contain one. You can then restore the user name after the user's mailbox is moved to an Exchange Server 2013 Mailbox server.
Article ID: 2929582 - Last Review: 28 Feb 2014 - Revision: 1