You can't use Outlook to edit the calendar of an Office 365 Kiosk user

PROBLEM

You can't use Microsoft Outlook to make changes to the calendar of another user who has an Office 365 Kiosk license. This occurs even though you have permissions to the Office 365 Kiosk user's calendar. 

CAUSE

This behavior is by design. The MAPI and Exchange Web Services (EWS) messaging protocols are disabled in Office 365 Kiosk plans. 

WORKAROUND

To work around this behavior, do one of the following:
  • Use Outlook on the web to access the calendar.
  • Assign the user a license to an Office 365 subscription in which MAPI is enabled. For more information, see Office Applications Service Description.

MORE INFORMATION

Still need help? Go to Microsoft Community.
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Article ID: 3203954 - Last Review: 23 Nov 2016 - Revision: 1

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