Cumulative update 13 (CU13) for Microsoft Dynamics AX 2012 R3

Applies to: Dynamics AX 2012 R3

Introduction


This article contains information about how to obtain and install cumulative update 13 for Microsoft Dynamics AX 2012 R3 and about the issues that are fixed by the cumulative update.

The build number for the primary update package is 6.3.6000.149. You can use this package to install individual hotfixes in an existing Microsoft Dynamics AX 2012 R3 environment. Before you install this cumulative update package, we recommend that you read this article carefully.

The build number for the kernel and slipstreamable update package is 6.3.6000.151. You can use this package to install the hotfix as part of a new installation of Microsoft Dynamics AX 2012 R3.

Installation information


Prerequisites

You must have Microsoft Dynamics AX 2012 R3 installed or you must be installing Microsoft Dynamics AX 2012 R3 to apply this cumulative update.

Important We strongly recommend that you have a Microsoft Dynamics Lifecycle Services project configured for your environment before you install this cumulative update. The installation package for this cumulative update is also available from Lifecycle Services.

Installation instructions

Download the Installation guide for cumulative update 13 for Microsoft Dynamics AX 2012 R3 for information about how to install this cumulative update.

The installation guide describes the following methods for installing CU13:
 

  • In an existing Microsoft Dynamics AX 2012 R3 installation, apply CU13 as an update.
  • For a new Microsoft Dynamics AX 2012 R3 installation, use slipstreaming to install CU13 together with the rest of the product.

For more information about cumulative update 13 for Microsoft Dynamics AX 2012 R3, including installation and enhancements, see the following Microsoft article:

More information about installation and enhancements for CU13

Release notes for cumulative update 13 for Microsoft Dynamics AX 2012 R3


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Known issues in cumulative update 13

The known issues in cumulative update 13 can be found by using an Issue search in Lifecycle Services. You must log in to LCS by using your CustomerSource or PartnerSource account. Then, in the Issue search box, enter "CU13 known issue" as the query for Microsoft Dynamics AX 2012 R3.

Note To get results for only AX 2012 R3, follow these steps:

  1. Run a search.
  2. In the Filters list, clear all the product options except AX 2012 R3.
  3. Run the search again.

Enhancements to modules or feature areas that are included in cumulative update 13

The enhancements that are addressed in this cumulative update are described in the TechNet topic What's new in Microsoft Dynamics AX 2012 R3 cumulative update 13.

Updates and hotfixes that are included in cumulative update 13


Hotfix information


How to obtain cumulative update 13 for Microsoft Dynamics AX 2012 R3

This update is available for manual download and installation from the Microsoft Download Center.

Download Download cumulative update 13 for Microsoft Dynamics AX 2012 R3

If you are experiencing an issue when you try to download or install this hotfix, or if you have other technical support questions, contact your partner. If you are enrolled in a support plan directly with Microsoft, you can contact Technical Support for Microsoft Dynamics and create a support request. To do this, visit the following Microsoft website:

https://mbs.microsoft.com/support/newstart.aspx

You can also contact Technical Support for Microsoft Dynamics by phone by using these links for country-specific phone numbers. To do this, visit one of the following Microsoft websites:

Partners

https://mbs.microsoft.com/partnersource/resources/support/supportinformation/Global+Support+Contacts

Customers

https://mbs.microsoft.com/customersource/northamerica/help/help/contactus

In special cases, charges that are ordinarily incurred for support calls may be canceled if a Technical Support Professional for Microsoft Dynamics and related products determines that a specific update will resolve your problem. The usual support costs will apply to any additional support questions and issues that do not qualify for the specific update in question.

If you are a customer and you do not have a Premier Support Agreement with Microsoft, you must contact your partner to obtain this hotfix.