Exceptions to Fixed Lifecycle Policy for 2019 Releases (published: October 29, 2018)

Applies to: Office 2019Dynamics 365 for Customer Engagement on-premises appsDynamics 365 Business Central on-premises

Back to the Microsoft Lifecycle Policy home page

The products below will be following a Lifecycle policy of 7 years (5 years of Mainstream Support followed by 2 years of Extended Support), as an exception to the Fixed Lifecycle Policy providing 10 years of support for customers (5 years Mainstream followed by 5 years Extended).

The 7-year terms align with the end of support periods for Office 2016 and Microsoft Dynamics 365 (CRM 2016). Dynamics customers are encouraged to migrate to the latest cloud-based versions of these products

Products Released

Lifecycle Start Date

Mainstream Support End Date

Extended Support End Date

Office 2019




Dynamics 365 for Customer Engagement apps, Version 9.0.2 On-premises (CRM 2019)




Dynamics 365 Business Central on-premises (NAV 2019)





To learn more about Office 2019, go here.

To learn more Dynamics 365 for Customer Engagement apps, go here.

To learn more about Dynamics 365 Business Central, go here.

The information on this page is subject to the Microsoft Policy Disclaimer and Change Notice. Return to this site periodically to review any such changes.