Products Reaching End of Support for 2021

Applies to: Lifecycle

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Published: June 2019
Updated: October 2019

The following list represents products retiring or reaching the end of support in 2021. Upon retirement or end of support, there will be no new security updates, non-security updates, free or paid assisted support options or online technical content updates. 

For a comprehensive list of Microsoft products and their lifecycle policy timelines, including migration options, please search the Microsoft Lifecycle Product Database.

If you have any questions regarding support for a product, please contact your Microsoft Account Representative. If you need technical support, visit the Microsoft Support website.

Products governed by the Modern Policy: The following products, governed by the Modern Policy, will retire in 2021.

Product (Modern Policy)


Windows 10, version 1809 (Enterprise, Education, IoT Enterprise) May 11, 2021
Skype for Business Online July 31, 2021
Silverlight 5 October 12, 2021


Products governed by the Fixed Policy: The following products, governed by the Fixed Policy, will end support in 2021.

Product (Fixed Policy)

End of Support

BizTalk Server 2010 (all editions)
Host Integration Server 2010
Microsoft Sync Framework 2.1

January 12, 2021

Lync 2010 (all editions)
Lync Server 2010 (all editions)
Microsoft Enterprise Desktop Virtualization 2.0
Windows Embedded Compact 7

March 13, 2021

Dynamics Retail Management System 2.0 (all editions)
Dynamics CRM 2011
Dynamics SL 2011
SQL Server Compact 4.0
Windows MultiPoint Server 2011 (all editions)

July 13, 2021

BitLocker Administration and Monitoring 1.0

September 14, 2021

Dynamics AX 2009
Dynamics AX 2012
Dynamics AX 2012 R2
Microsoft Diagnostics and Recovery Toolset 7.0
Windows Embedded POSReady 7

October 12, 2021


Products moving to Extended Support: The following products will be moving from Mainstream to Extended Support in 2021. Extended Support lasts for a minimum of 5 years and includes security updates at no cost, and paid non-security updates and support. Additionally, Microsoft will not accept requests for design changes or new features during the Extended Support phase.


End of Mainstream Support 

Advanced Threat Analytics 1.X
Dynamics 365 (CRM 2016)
Microsoft Identity Manager 2016 

January 12, 2021

Dynamics C5 2016
Dynamics NAV 2016
Microsoft Diagnostics and Recovery Toolset 10

April 13, 2021

Dynamics GP 2016
Dynamics GP 2016 R2
InfoPath 2013
Project Server 2016
SharePoint Designer 2013
SharePoint Server 2016
SQL Server 2016 

July 13, 2021

Dynamics AX 2012 R3
Windows 10 Enterprise 2016 LTSB
Windows 10 IoT Enterprise 2016 LTSB
October 12, 2021


Change Log

September 2019 edits
ADDED: Skype for Business Online
ADDED: Silverlight 5
REMOVED: Microsoft Advanced Group Policy Management 4.0 (support extended from January 12, 2021 to April 14, 2026)


The information on this page is subject to the Microsoft Policy Disclaimer and Change Notice. Return to this site periodically to review any such changes.