"Online activation did not complete successfully because the activation server is temporarily unavailable" in Office for Mac 2011

Symptoms
When you try to activate Microsoft Office for Mac 2011, you receive one of the following error messages: 

Online activation did not complete successfully because the activation server is temporarily unavailable.
You can try to access the server again. If you cannot access the server, you can activate later or activate by phone.



Resolution
To work around this problem, follow these steps to activate by telephone: 

  1. Click the Activate by Phone option at the bottom of the window.

    Activate by phone
  2. Select your location, and then dial the telephone number that is listed on the screen. For example, for the United States, the number is (866) 825-4797. For the United Kingdom, the number is (44) (203) 147-4930. 

    Note You will need your Installation ID. If the Installation ID is blank or all zeros, also call the telephone number that is displayed.

    Activate by phone steps

Activation2011 access submit rejected
Properties

Article ID: 2390631 - Last Review: 09/03/2013 08:24:00 - Revision: 13.0

  • Microsoft Outlook for Mac 2011
  • dftsdahomeportal KB2390631
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