This article was previously published under Q315049
If you send a Simple Mail Transfer Protocol (SMTP) e-mail message by using Secure Sockets Layer (SSL) and a Post Office Protocol version 3 (POP3) account, you may receive the following error message:
'Sending and Receiving' reported error (0x8004210B): The operation timed out waiting for a response from the sending (SMTP) server. If you continue to receive this message, contact your server administrator or Internet service provider (ISP).
The message remains in the Outbox.
This behavior may occur if the e-mail account is damaged.
To resolve this behavior, remove and then re-create the e-mail account. Follow these steps:
Click Start, point to Settings, and then click Control Panel.
Double-click Mail, and then click E-mail Accounts.
Click the e-mail account name, and then click Remove.
Re-create the e-mail account.
For additional information about configuring an e-mail account, click the following article number to view the article in the Microsoft Knowledge Base: