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When you try to use the Find feature (on the Edit menu, click Find) or you try to import data (on the File menu, click Import Data) in the products that are listed at the beginning of this article, you receive an error message similar to one of the following:
Microsoft MapPoint has encountered a problem and needs to close. We are sorry for the inconvenience.
When you view the details of the error message, you receive an error signature similar to the following:
This application is unable to continue running. The problem may be the result of low system resources such as memory or disk space. Try closing down other applications, increasing the amount of file space on the disk drive that contains Windows, or adding more memory.
This problem may occur when Microsoft Data Access Components (MDAC) on your computer is damaged.
To resolve this problem, update the MDAC components on your computer. To do this, follow these steps:
Note MDAC 2.7 and earlier versions will not install on Microsoft Windows XP.For additional information about installing MDAC on Windows XP, click the article number below to view the article in the Microsoft Knowledge Base:
304432 INFO: MDAC 2.7 Redistributable Installer Does Not Install on Windows XP
In Microsoft Internet Explorer, visit the following Microsoft Web site: