Call a phone number from Teams

To dial a number from Teams, go to Calls Calls button , click Dial a number, and then enter the number of the person you want to reach by using the dial pad. Then click Call Calls button .  

Important: You won't be able to make a 911 emergency call if Teams isn't connected to the internet.

Note: If you don't see the option to dial a number, your org may not have purchased a calling plan. But you can still make calls to other people in Teams.

Here are a few other ways to make a call:

  • If the person you want to reach is in your contacts list, click Contacts, find the person you want to call, and then click Call  Calls button .

  • If you’ve called people before (or if they’ve called you), they’ll be in your call history. In History, select More actions  More options button to the right of the person’s name, then click Call back.

  • You can also access your voicemail and call people from that list. In Voicemail, select More actions  More options button to the right of the person’s name, then click Call back.

 To access your dial pad during a call, go to your call controls and select Keypad Dial pad button .  

To make a call, tap Calls Calls button > Call  and enter a phone number. If you’ve enabled the setting to allow access to your phone contacts, tap Calls Calls button > Contacts Contacts button on mobile devices and select the person you want to call.

Use the dial pad on your mobile device to dial numbers from your personal phone number and to make emergency calls to your country-specific emergency number. 

Note: If you don't see the option to dial a number, your org may not have purchased a calling plan. But you can still make calls to other people in Teams.

Important: You won't be able to make a 911 emergency call if Teams isn't connected to the internet.

To call a phone number (PSTN) from the Surface Hub, touch Call Calls button from the welcome screen, and then tap Dial Pad.

Once you’ve accessed the dial pad, just enter the number you want to call.

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