Within any email, you can initiate an individual chat session with the sender or a group chat with all recipients.

Chat with email recipients in new Outlook

  1. To chat in Outlook, begin with the received email and open in the Outlook reading pane. 

  2. In the ribbon menu, select Chat. 

  3. In the resulting dropdown menu, select Chat with Sender or Chat with all recipients of the email. 

    Chat with email recipients_3
  4. A new Teams chat window opens for you to begin the conversation.

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