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In classic Outlook, on the Home tab, in the Quick Steps gallery, select the Create New quick step.
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In the Name box, type a name for the new quick step.
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Select the icon button next to the Name box, select an icon, and then select OK.
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Under Actions, choose an action that you want the quick step to do. If you need to add any more actions, select Add Action and repeat this step.
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To create a keyboard shortcut, in the Shortcut key box, select the keyboard shortcut that you want to assign. When you're done, select Finish.
Tip: Your new quick step is added to the Quick Steps gallery on the Home tab in Mail. To apply it to an email message, select the message in your message list, then on the Home tab, select the name of the quick step from the Quick Steps gallery.
See Also
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In new Outlook, in
Mail, on the View tab, select View settings. -
Select Mail > Quick Steps.
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Select New quick step.
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Add a name for the quick step, then, under Choose an action, open the dropdown list to select the action you want.
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If necessary, select Add another action and add an action to the set.
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Add an optional description, select a keyboard shortcut if you want one, then select Save.
Tip: Your new quick step is added to the Quick Steps gallery on the Home tab in Mail. To apply it to an email message, select the message in your message list, then on the Home tab, select the name of the quick step from the Quick Steps gallery.