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Frequently asked questions about Sway

What are the system requirements for Sway?

For details about supported browsers and available Sway apps, see System requirements for Office.

How do I access Sway on the Web?

In your web browser, visit and then sign in using your work or school account, or your Microsoft account.

You already have a Microsoft account if you use any of these services:

  • (including any Hotmail or email address)

  • OneDrive

  • Xbox LIVE

  • MSN

  • Office for home product

If you don’t already have a Microsoft account, click here to sign up for free.

You can also access Sway from the home page by clicking the Sway tile in the middle of the page, or on the menu in the upper left corner of your screen.

Tip: If you're having trouble accessing Sway on the web log out from your account, clear your browser cookies and cache, and restart your browser.

Where can I download the Sway app?

You can download our free Sway app for your Windows 10 device from the following location:

What devices support Sway?

Sway on the Web is best experienced when using Microsoft Edge, Internet Explorer 11, Firefox 17 or later, Chrome 23 or later, and Safari 6 or later. Viewing Sway on the Web works at any screen resolution, but creating and editing Sway requires a minimum screen width of 600 pixels or larger.

Can I create a Sway in another language?

Sway is currently available in 67 languages:

Afrikaans, Albanian, Amharic, Arabic, Azerbaijani, Bangla, Basque, Belarusian, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, English (United States), English (United Kingdom), Estonian, Filipino, Finnish, French (Canada), French (France), Galician, German, Greek, Hausa (Latin), Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Italian, Japanese, Kannada, Kazakh, Khmer, KiSwahili, Korean, Lao, Latvian, Lithuanian, Macedonian, Malayalam, Malay, Norwegian, Persian, Polish, Portuguese, Portuguese (Brazil), Portuguese (Portugal), Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish (Mexico), Spanish (Spain), Swedish, Tamil, Telugu, Thai, Turkish, Ukrainian, Uzbek (Latin), and Vietnamese.

Sway is available in these languages for both consumers and Microsoft 365 business and education plans.

Can I download a Sway?

Sway requires an internet connection and needs to remain online to manage the layout of your content. In case you want to store an offline copy of your content, you can export your Sway content to Word or PDF.

Can I print a Sway?

Yes, you can print your Sway content.

How can I provide feedback or feature requests for Sway?

We love hearing from you! Please send your feedback and feature requests to us here:

My question isn’t answered here. What can I do?

If you need additional assistance with Sway, please try any of the following:

  • View and post questions in the Sway Community forums to get free technical assistance from experienced Sway users and members of the Sway product team.

  • Visit the Answer Desk for a list of additional Support options.

See Also

Privacy settings in Sway

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