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To better help you, we need to understand things like the version of the app you are using, your operating system, and other general technical information about your environment. To get this information automatically, we provide all of our support within our app.

If you are having trouble getting into the app and accessing the support feature, ensure you have the latest version of the app.

To access support from within the app, follow the steps below:

Tap Settings > Help & Feedback > Contact Support. A dedicated team of agents is ready to help out.

Note: The Contact Support button will be disabled if you have Connected Experiences disabled for your MSA account, or if a tenant administrator has disabled this function in AAD. 

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