Hide, unhide, mute, add a chat to Favorites, or mark a chat as unread in Microsoft Teams

Desktop Mobile

There are numerous ways to organize your chats in Microsoft Teams. Hide or mute chat conversations from your chat list to stop receiving notifications or pin frequent conversations to the top of your chat list for quick access. Marking a message as unread is a quick way to remind yourself to look at it again later. You can also delete an entire chat thread or delete individual messages you've sent.

Hide a chat

Select Chat to open the chat list.
Next to the conversation you want to hide, select More options > Hide .
The chat and chat history will be hidden until someone posts a new message to it.

Tip: Use your keyboard to hide a chat by typing /hide in the compose box then press Enter. See Use commands in Microsoft Teams for more keyboard shortcuts.

Unhide a chat

Need to see a hidden chat again? Unhide a chat that you've hidden before by using search.

In the Search box at the top of Teams, search for the name of the person you were chatting with and select them. You'll see that the chat history is hidden (which you can choose to show by selecting it).
The conversation will now show in your chat list on the left, but if you don't see it right away you can select Filter to search for it.
Once you've located the conversation in the chat list, select More options > Unhide .
Select Show hidden chat history to see the conversation.

Mute a chat

When you mute a chat, you'll still be included in the conversation, but you won't get notifications from it. You will be only notified of @Mentions.

Select Chat to open the chat list.
Next to the conversation you want to mute, select More options > Mute .
If you change your mind, just select More options > Unmute .

Note: An icon appears next to the names of the participants to remind you that the chat has been muted.

Pin a chat

For quick access, you can pin frequent conversations to the top of your chat list.

Select Chat to open the chat list.
Next to the conversation you want to pin, select More options > Pin . This ensures that the chat stays at the top of your list.
If you change your mind, just select More options > Unpin .

Mark a message as unread

If you want to save a message for later, mark it as unread.

Select Chat to open the chat list.
Next to the conversation you'd like to mark as unread, select More options > Mark as unread.
Next time you open the chat, it will appear unread.