Skip to main content
Microsoft
Support
Support
  • Home
  • Microsoft 365
  • Office
    • Microsoft 365
    • Outlook
    • Microsoft Teams
    • OneDrive
    • OneNote
    • Windows
    • Microsoft Edge
    • more ...
    • Surface
    • PC Accessories
    • Xbox
    • PC Gaming
    • HoloLens
    • Surface Hub
    • Hardware warranties
    • Service & repair
    • Warranty
    • Surface for Business
    • Surface App
    • Community forums
    • Microsoft 365 Admins
    • Small Business Portal
    • Developer
    • Education
    • Report a support scam
    • Product safety
  • Buy Microsoft 365
    • Global

      • Microsoft 365
      • Teams
      • Copilot
      • Windows
      • Surface
      • Xbox
      • Deals
      • Small Business
      • Support
    • Software
      • Windows Apps
      • AI
      • OneDrive
      • Outlook
      • Skype
      • OneNote
      • Microsoft Teams
    • PCs & Devices
      • Computers
      • Shop Xbox
      • Accessories
      • VR & mixed reality
    • Entertainment
      • Xbox Game Pass Ultimate
      • Xbox games
      • PC games
    • Business
      • Microsoft Cloud
      • Microsoft Security
      • Azure
      • Dynamics 365
      • Microsoft 365 for business
      • Microsoft Industry
      • Microsoft Power Platform
      • Windows 365
    • Developer & IT
      • Microsoft Developer
      • Microsoft Learn
      • Support for AI marketplace apps
      • Microsoft Tech Community
      • Marketplace
      • Visual Studio
    • Other
      • Microsoft Rewards
      • Free downloads & security
      • Education
      • Virtual workshops and training
      • Gift cards
      • Licensing
      • Microsoft Experience Centre
    • View Sitemap
    • No results
    Sign in
    Sign in with Microsoft
    Sign in or create an account.
    Hello,
    Select a different account.
    You have multiple accounts
    Choose the account you want to sign in with.
    Surface
    Surface Duo
    Surface Duo
    Maintenance

    Maintenance

    Applies To
    Surface

    Clean and care for your Surface

    Find the serial number on Surface devices

    Find the model number and IMEI on Surface Duo

    Tips to help keep your Surface Duo more secure 

    Update Surface Duo

    Surface update history

    Recover Surface Duo if it won't start

    Reset Surface Duo to factory settings

    Surface Lifecycle for Android-based devices

    Surface Duo privacy settings

    Signing in to Surface Duo

    Surface Duo location settings

    Sync contacts with Surface Duo

    Facebook LinkedIn Email
    SUBSCRIBE RSS FEEDS

    Need more help?

    Want more options?

    Explore subscription benefits, browse training courses, learn how to secure your device, and more.

    Microsoft 365 subscription benefits

    Microsoft 365 training

    Microsoft security

    Accessibility center

    Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

    Ask the Microsoft Community

    Microsoft Tech Community

    Windows Insiders

    Microsoft 365 Insiders

    Was this information helpful?

    What affected your experience?
    By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

    Thank you for your feedback!

    ×
    What's new
    • Surface Pro
    • Surface Laptop
    • Surface Laptop Studio 2
    • Copilot for organisations
    • Copilot for personal use
    • AI in Windows
    • Explore Microsoft products
    • Windows 11 apps
    Microsoft Store
    • Account profile
    • Download Center
    • Microsoft Store Support
    • Returns
    • Order tracking
    • Microsoft Experience Centre
    • Recycling
    • Microsoft Store Promise
    Education
    • Microsoft in education
    • Devices for education
    • Microsoft Teams for Education
    • Microsoft 365 Education
    • Office Education
    • Educator training and development
    • Deals for students and parents
    • Azure for students
    Business
    • Microsoft Cloud
    • Microsoft Security
    • Azure
    • Dynamics 365
    • Microsoft 365
    • Microsoft 365 Copilot
    • Microsoft Teams
    • Small Business
    Developer & IT
    • Microsoft Developer
    • Microsoft Learn
    • Support for AI marketplace apps
    • Microsoft Tech Community
    • Marketplace
    • Microsoft Power Platform
    • Visual Studio
    Company
    • Careers
    • About Microsoft
    • Company news
    • Privacy at Microsoft
    • Investors
    • Sustainability
    English (United Kingdom) Your Privacy Choices Opt-Out Icon Your Privacy Choices Consumer Health Privacy
    • Contact Microsoft
    • Privacy
    • Manage cookies
    • Terms of use
    • Trademarks
    • About our ads
    • EU Compliance DoCs
    • Regulatory reporting
    • © Microsoft 2025