As a community admin, your role is to make the community as useful as possible to community members.

  • For tasks like defining the community's look and description, changing privacy settings, and managing members and admins, click the community settings icon Icon for Yammer group settings in the upper-right corner of the community header.

    Yammer group header including Settings icono

  • Other management tasks such as posting announcements, deleting conversations and files, and making files official are done in the main page for the community.

  • If your community is an Microsoft 365 connected community, you can manage many aspects of your community through the Microsoft 365 admin center, in addition to managing them through Yammer as discussed above. All communitys from Yammer networks that are in Native Mode will be manageable through these admin centers. Some of the management capabilities that can be done through the Microsoft 365 admin center include:

    • Adding or removing community members

    • Manage community ownership

    • Delete a community

    • Restore a deleted community

    • Rename the community

    • Update the community description

    • Change the community's privacy setting

Define the community's look

You can add an image, change the description, manage members, create additional community admins, and more.

  1. On a community page, in the top-right corner, click the community settings icon Icon for Yammer group settings .

  2. Change the settings as needed. When you're done, click Save Changes at the bottom of the page.

    • Community Name:    Change the name of your community.

      Tips: 

      • Use a short name so that it is easy for people to scan the list of communites. Your company may have community naming conventions to follow. Look at other community names in your organization to see the names other people have used.

      • If your organization has community naming policy, a prefix and or suffix will be added to the community name. If needed, a Yammer network admin can override the community naming policy. For more information, see Office 365 Group Naming Policy.

    • Community Description:    Change the description of your community that will be shown to the rest of the network.

      The community description is searched when a person searches for a community, so include important keywords that will help a user find the community.

    • Community Image:    Upload an image that will be displayed in the community header. The image should be square, and will be resized to 85 x 85 pixels.

    • Community Color:    Choose the background color for the community header from the options, or click + to add a different color.

    • Community Pattern:    Choose the pattern to display at the top of the community header.

Add community members by searching for specific people

On the home page of the community, select the Add People icon, and then select the people to add to the community. All community members can add Yammer users to the community.

Add people to a Yammer group

Add community members from a .CSV file

  1. Create your comma-separated values (.CSV) file. You can export data from Outlook or other email programs, or start from some other list of email addresses.

    The .CSV file must include:

    • A header line. The header of the column containing email addresses must include the word Email or E-mail.

    • One line per email address. All email addresses must be in your Yammer domain. For example, if your Yammer network is for contoso.com, all email addresses must include contoso.com.

    Here's an example of a simple .csv file with a header line, containing two email addresses:

    Email
    
    mbowen@contoso.com
    
    lucys@contoso.com
    

    There can be additional columns in your .CSV file. If there are multiple columns, use a comma to separate the column values.

    For help exporting data from Outlook, see Export contacts from Outlook.

  2. In Yammer, click the community settings icon Icon for Yammer group settings, and in the Members section, select Add from Address Book (CSV), and specify the file name.

  3. To preview your import, select Preview. Select the people you'd like to send invitations to right from the preview.

Remove a community member

  1. Click the community settings icon Icon for Yammer group settings, and in the Members section, select Manage Members and Admins.

  2. Search for the person by name or email.

  3. Click the user settings icon Yammer settings icon next to the person's name, and then click Remove from Community.

Add a new community admin

Communities can have up to 100 admins.

  1. Click the community settings icon Icon for Yammer group settings, and in the Members section, select Manage Members and Admins.

  2. Search for the person by name or email.

  3. Click the user settings icon Yammer settings icon next to the person's name, and then click Make Admin.

    Admins have a blue star added to their icon that shows up under Members.

    Member list showing blue star for an admin

Set whether the community is public or private

  1. Click the community settings icon Icon for Yammer group settings.

  2. In the Who can view conversations and post messages section, select Public Access or Private Access.

Delete a conversation or message

  • Above the conversation or message, click ..., and then select Delete.

Make an announcement

  • On the home page for the community, click Announcement and add a subject and content.

    The announcement is pinned to the community feed, and a notification is sent to all community members.

Manage files posted to the community

As a community admin, you can make a file official and delete files. Making a file official signals to other users that this is the authorized version of the document. It also locks down the content so that only admins (community or network) and the owner of the document can edit the content. Official content is marked with a yellow star on the Files page, and is ranked higher in search results.

A yellow star next to a file name indicates that it is official

Make a file official   

Note: You can only mark a file as official if the file is stored in Yammer cloud storage. It is not available for files stored in SharePoint. How do I tell where my Yammer files are being stored?

  1. In the community header, click Files and then click a file to open it.

  2. To lock changes, select Mark Official and Lock Changes.

    List of actions that group admins can use with a file

    To remove the official status of a file, click the file and select Remove Mark.

Delete a file

  1. Click Files and then click the file to open it.

  2. Select Delete the file.

Pin a file on the home page of the community

Any community member can pin a file to the home page. As a community admin, take a look at the pinned files and keep them organized.

  1. On the home page of the community, in the Pinned section, click Add.

  2. Select the file.

  3. Drag and drop to rearrange files in the list.

Note: Only users who have access to the file can access the pinned file.

Monitor activity for your community

On the community page, select View Community Insights. For information about selecting a time period and using community insights, see View community insights in Yammer.

FAQ

Q. How do I leave a community?

A. Go to the community, and in the community header, hover over Joined. The button name will change to Leave.

Q. How do I add apps to my community?

A. Apps can be added to Microsoft 365 connected groups. For more information, see Add apps to Yammer and Is my community in Yammer connected to Office 365?.

Q. What is the All Company community, and can I delete it?

A. The All Company community is created automatically, and includes all Yammer users on your network. It can't be deleted or renamed, and you can't change any settings for the community.

If you have an external network, there is an All Network community that is also created automatically. It can't be deleted or renamed, and you can't change any settings for the community..

Q. Who can make me an admin for a community?

A. When you create a community, you automatically become a community admin for the community. Another community admin or a Yammer verified admin can also give you the community admin role.

A Yammer network admin can make you a community admin of a public community, but can only make you a community admin of a private communitys if they belong to that community.

To find Yammer admins for your organization, click the Yammer Settings icon Yammer settings icon, click People, and then click View network admins.

Q. The community admin left the company. How can I become an admin?

A. A Yammer verified admin can give you community admin permissions to any community. To find verified admins:

  1. Click the Yammer Settings icon Yammer settings icon in the left pane of your Yammer home page.

    Yammer navigation, including Settings icon

  2. Click People, and then select View network admins.

Q. How can I find out who the network and verified admins are for our network?

A. Non‐admin users can see all admins in the Members list in the All Company community. Admins have a blue star next to their name.

Q. Can I export community membership information to a .csv file?

A. Any community member can create a .csv file with the names and email addresses of community members. For information, see Export community members to a .csv file.

Q. How can I get information about all communities in my network?

To get information about all communities, such as numbers of members, creation date, last post date, or communities with no owners, you can create and run a script. To get information about communities you own, you just need to be a community owner. To get information about all communities, you need to be a Yammer verified admin.

The Technical Community has examples of scripts. For example, see Get Number of Members, Creation Date, and Last Post date for All communities in your network

Q. Can I reorder the display of communities on my home page?

A. No. Communites on your home page are listed with the communities you are most active in first.

To see all the communities you're a member of, click the Yammer settings icon Yammer settings icon, and then click your name. In the left pane, click Communities, and you can scroll through all your communities.

Q. How do I know when someone requests to join a community I am an admin for?

A. You will get a notification in Yammer. If in your email notification preferences, you select Someone requests to join a private community I administer, you will also receive an email notification. For steps, see Enable or disable email and phone notifications.

Q. How do I get notifications when someone posts in the community?

A. In your email notification preferences, you can select which communities you want to get email notifications for. For mobile phones, you can set this on your device in the Yammer settings. For steps, see Enable or disable email and phone notifications.

See Also

Create a community

Delete a community

Export community members to a .csv file

View community insights

Is my community in Yammer connected to Office 365?

Create and manage an external community

Community owner guide and best practices

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