Microsoft "Office app" stopped working. Windows is verifying a solution for this...

Last Updated: May 29, 2019


Users receive the following error when using any Office application: "Microsoft <appname> stopped working. Windows is verifying a solution for this...". This issue occurs only on Windows 7 devices that have not been updated to Service Pack 1.


To fix this issue, install the latest service pack and updates for Windows 7. Visit Service Pack and Update Center for the latest updates.

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