Applies To
Outlook for Android

We recommend that you check your power saving Android system settings. If settings are strict, Outlook is not granted access to connect to the network in the background and we cannot fetch your notifications or messages until you open the app.

Go to your system Settings, then Device Maintenance, then Battery Settings.

Turn off battery optimization for Outlook to increase performance speeds.

Note: This may potentially consume additional battery resources.

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.