OneDrive subscription on hold
Applies To
OneDrive (work or school) OneDrive (home or personal) OneDrive for Mac OneDrive for Windows

If you see a message saying your OneDrive subscription is on hold, this may be an incorrect message.

You can check the status of your OneDrive account under your Subscriptions.

Need more help

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Contact Support For help with your Microsoft account and subscriptions, visit Account & Billing Help.

For technical support, go to Contact Microsoft Support, enter your problem and select Get Help. If you still need help, select Contact Support to be routed to the best support option.

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Admins Admins should view Help for OneDrive Admins, the OneDrive Tech Community or contact Microsoft 365 for business support.

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