Outlook.com Premium closed to new subscribers

Is Outlook.com Premium offered as a standalone subscription?

No, the Outlook.com Premium standalone offering is now closed to new subscribers. 

The Outlook.com Premium standalone offering was closed to new subscribers in October 2017. Many of the benefits in the standalone subscription are now included with subscriptions to Microsoft 365 Family and Microsoft 365 Personal.

How can I upgrade to Premium?

Visit Compare Microsoft Office Products to see how you can get the most from Microsoft 365 Family and Microsoft 365 Personal. Learn more about the enhanced Outlook.com features available to Microsoft 365 subscribers.

I already have Microsoft 365 Family or Microsoft 365 Personal. Can I set up a personalized email address?

Yes, we are in the process of rolling out the ability for Office 365 Home and Office 365 Personal subscribers to set up a personalized email address using a GoDaddy domain. Learn more about how to get a personalized email address in Microsoft 365

Note: Some of the features in Outlook.com Premium custom domains are not being included in the Microsoft 365 experience. If you currently have a personalized email address through Outlook.com Premium, we recommend keeping your subscription active and not changing your configuration. 

Information for existing Outlook.com Premium subscribers

Current subscribers can renew their subscriptions and continue receiving the same benefits. 

Yes. Current subscribers can renew their subscriptions to continue receiving the same benefits. 

Go to https://premium.outlook.com and select Sign In at the top right corner of the page.

Due to the special promotional price of the Outlook.com Premium offering, we're not providing refunds for the months that remain on existing subscriptions.

Yes, you can sign up for an Microsoft 365 Family or Microsoft 365 Personal subscription at products.office.com.

Yes, we will continue to support current Outlook.com Premium customers with a custom domain. Just continue to renew your Outlook.com Premium subscription, and your domain renewal will be automatically included in your yearly subscription fee.

We're working on a solution that will enable you to transfer your domain to other providers. For now you should continue to renew your Outlook.com Premium subscription to retain control of your domain and to continue using your personalized email address.

Go to Outlook.com Premium FAQ for help with your account.

Need more help?

For help with Outlook.com, select ? at the top of your Outlook.com window.

For help with your Microsoft account or subscriptions, visit Microsoft Account Help.

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