Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

Last Updated: November 10, 2023


When typing an email and pressing the Enter key letters from your signature appear vertically.

This issue reproduces when the Outlook Signature contains 2 consecutive <br> tags. For example:

    <body>Regards<br><br>User Name</body>


The Outlook and Word Teams made a service side change to fix the issue. The fix is at 100% of production as of 11/9/2023. It can take up to four hours for the client to pick up the change from the service. If after four hours you still see the issue restart the Outlook client to ensure the change is picked up.

More Resources

Icon Experts (brain, gears)

Ask the experts

Connect with experts, discuss the latest Outlook news and best practices, and read our blog.

Outlook Tech Community

Icon Community

Get help in the community

Ask a question and find solutions from Support Agents, MVPs, Engineers, and Outlook users.

Outlook Forum on Answers

Icon feature request (light bulb, idea)

Suggest a new feature

We love reading your suggestions and feedback! Share your thoughts. We're listening.

Find out how

See Also

Fixes or workarounds for recent issues in Outlook for PC

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!