Sign in with Microsoft
Sign in or create an account.
Select a different account.
You have multiple accounts
Choose the account you want to sign in with.

PowerPoint has encountered errors and can't open this file. Try opening another copy of the file. For example, if the file was sent to you in an e-mail message, have the person who sent the message send it again, and then try to open the file again. If you opened the file from a disk, try to open another copy of the file on a new disk.

The problem may be a file-format issue, or it may be a file-corruption issue that requires repair.

PowerPoint can't open the type of file represented by ...

PowerPoint 2007 and later versions are unable to open a presentation that has been saved as a PowerPoint 95 file. To fix this problem, you need to change the underlying format of the PowerPoint 95 file:

  1. Open the file in PowerPoint 2003, 2002, 2000, or 97.

  2. Choose File > Save As.

    (Don't simply choose Save. Use Save As, because the file must be saved in a different format.)

  3. In the Save as type box, choose Presentation (*.ppt). Then select Save.

Now that the file is in .ppt format, you can open it in PowerPoint 2007 or a newer version.

"PowerPoint could not open the file", or "No text converter"

If you get a message that says, "PowerPoint could not open the file" or "No text converter", you probably have a file-corruption problem. See Open a document after a file corruption for the repair steps.

Please give us feedback

If these steps do not solve the problem for you, please leave a comment at the end of this article by answering the Was this information helpful questions. Including details about the situation (such as where the problematic file came from—on your computer, on a network, from another person—and the file name extension) will help us improve this article.

Convert a presentation from a previous PowerPoint version to PowerPoint 2013 or later

Need more help?

Want more options?

Explore subscription benefits, browse training courses, learn how to secure your device, and more.

Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge.

Was this information helpful?

What affected your experience?
By pressing submit, your feedback will be used to improve Microsoft products and services. Your IT admin will be able to collect this data. Privacy Statement.

Thank you for your feedback!