Last Updated: June 26, 2023
ISSUE
There is an issue impacting the PowerPoint app where users get the error “ai.exe- Entry Point Not Found” prompt while opening PPT files or editing text. Users can dismiss the prompt and continue to use the file.
The issue applies to:
Builds 16.0.16501.20210 and below from Office version 2305 are impacted if Office is running on any of the below Windows versions:
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Windows 10 RS1/1607
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Windows 10 TH2/1511
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Windows 10 TH1/1507
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Windows 10
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Windows Server 2016
STATUS: FIXED
The issue has been fixed in Office 2305 latest build (16.0.16501.20228), and users should update their build.
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