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Last Updated: March 9, 2023

ISSUE

Enabling “Can view title and locations” permissions is creating sync issues for shared calendars in Outlook.

You may find one or more messages in the Sync Issues folder that contain an error description that resembles the following:

17:08:57 Error synchronizing folder
17:08:57 [80070005-508-80070005-560]
17:08:57 You do not have sufficient permission to perform this operation on this object. See the folder contact or your system administrator.

STATUS: FIXED

This issue has been fixed in the service and verified on service builds starting with 15.20.5588.10

WORKAROUND

You can work around this issue by taking the following steps:

  1. Remove the affected calendar(s) from Outlook Desktop.

  2. Enable “Turn on shared calendar improvements” in the Calendar Properties.  For information about how to turn on this setting, see Outlook calendar sharing updates.

  3. Restart Outlook Desktop.

  4. Re-add the removed calendar(s).

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See Also

Fixes or workarounds for recent issues in Outlook for PC

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