When you select someone’s name or picture in Outlook or other Office apps and services, you can find information related to them on their profile card. To see a profile card in Outlook mobile, tap a person's picture. To see the profile card in other apps, hover or click the person's photo or name. To see your own profile card, select your own profile picture.
The profile card is also sometimes referred to as a contact card or people card. Here's an example of the card in Outlook on the web:
The profile card may look different depending on which app you're in. You can select a section title on the card (Contact, Organization, Files…) to see more information. Here's an example of the larger profile card in Outlook on the web:
Your profile card
Where and how can I see my own profile card?
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Open an Office app. For example, Outlook mail.
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Hover over, or select your own name or profile picture to see your profile card.
What others see on your profile card
Important: Some information on your profile card is controlled by your work or school. If your administrator has disabled certain information from showing on your profile, it will not display on your profile card.
To view your own profile card, open an Office app (for example, Outlook), and select your profile picture. Your profile card can include:
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Profile photo
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Contact information
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Organizational info, such as who your manager is, or if you have any people reporting to you directly
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People you collaborate with
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Recent email messages between you and the person looking at your profile
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Upcoming events that you and the person looking at your profile have in common (Outlook mobile only)
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Recent files you’ve shared in OneDrive for work or school, SharePoint Online, or Outlook on the web with the person looking at your profile
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LinkedIn information (also subject to your visibility settings on LinkedIn)
Add or change your profile photo
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Go to an Office app (for example, Outlook) and select your profile picture to open your profile card.
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Select Update your profile at the top of your card. You will be directed to your profile page in Delve.
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Select thecamera icon next to your profile picture.
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Depending on your setup the next steps may vary slightly:
If you see the Edit details page:
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Select Change your photo. You may have to sign in to your work or school account.
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Select Change your photo, and then choose a file to upload.
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Save and close to go back to your profile.
If you see the Change your profile photo window: -
Select Change your photo, and then choose a file to upload.
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If you want to reposition the photo, click inside the circle and drag the pointer. To zoom in or out, use the slider below the photo.
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Select Set as profile photo.
Update your profile information
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Go to an Office app (for example, Outlook) and select your profile picture to open your profile card. You will be directed to your profile page in Delve.
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Update your information. For example, write a few words about yourself in the About me box, add projects you've worked on, skills and expertise, schools, and hobbies.
The profile information you can change has a pencil icon
next to it. Click the pencil to edit.
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The information that's shared with everyone has a globe icon
next to it. For some details, you can click the globe icon and choose Only you can see this to keep the information private.
Who can see my documents on my profile card?
Others will only see documents they already have access to in Microsoft 365. Only you can see your private documents on your profile unless you decide to share them.
How do I know if my document is private or shared?
On your profile card, your shared documents have a ‘people’ icon
next to them. You will see the icon next to documents that you have created or modified and that others have access to.
Why can't I change all my profile information?
Some information in your profile, such as your name or title, may be collected from other systems that your IT or human resources department control. If you want to update those details, contact the relevant department or your admin. For more information, see Who should I contact if I need to change my information in Microsoft 365?
Export data
You can export some data from your profile card, including:
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Information you’ve dismissed on a profile card. For example, a notification to update your profile photo or information about someone’s birthday.
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LinkedIn profiles you’ve matched or unmatched with people while viewing their profile card.
The data can be downloaded in JSON format. For details, see Export data from your profile card.
How to use the profile card
Contact a person or learn more about them
When you click a person’s picture or name, you can see their profile card and contact information. You can call, email, or send an instant message directly from the card. Click the Contact section to see if the person has added more details. If you have also added the person as a contact, any additional information you have added manually (for example, Notes) will show in the Contact section.
See when someone's available
In Outlook for desktop, you can see the person's online status (Busy, Away...) in the Contact section. Their next available time (according to their Outlook calendar) will also show.
See information about your organization
In the Organization section, you can see who a person reports to and if they have any reports. In Outlook on the web and Outlook mobile, you can also see some of the people the person works with. Organization information is only available if your organization has set up an organization directory.
The people you see under 'Works with' are people the person collaborates with. Who you see is based on public communication in your organization, like common groups, distribution lists, shared Outlook calendar events, and reporting structure.
Find a file
In the Files section, you'll see the most recent documents the person has shared with you.
Get back to recent email messages
In the Email section, you can get back to recent email messages between you and the person. You'll find email messages on profile cards in Outlook mobile and Outlook on the web.
See LinkedIn information
You can select the LinkedIn icon or header to see a person's LinkedIn profile information. You have to connect your Microsoft account with your LinkedIn account to see LinkedIn profile information. For more details, see LinkedIn information.
See upcoming events
Profile cards in Outlook mobile include an Events section. Scroll down on anyone's profile card to see upcoming Outlook calendar events you have in common. When looking at your own profile card, you'll see all your upcoming events.
Add a person to your contacts
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On a person's profile card, select the 'More actions' menu located on the right (...).
Note: In the Outlook mobile app, scroll down to the bottom of the card.
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Select Add to contacts. The person is automatically added to your contacts.
Note: On Outlook mobile you can edit some fields and you must select Done to save the contact.
Frequently Asked Questions
Who do I see in the 'Works with' section?
The people you see under 'Works with' are people the person collaborates with. Who you see is based on public communication in your organization, like common groups, distribution lists, shared Outlook calendar events, and reporting structure.
Where can I see profile cards?
Profile cards are available throughout Microsoft 365 apps and services. For example:
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Cortana
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Dynamics 365 for Talent
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Office 2016 apps
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OneDrive for Business
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Office.com
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Outlook mobile for Android and iOS
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Outlook on the web
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SharePoint for iOS
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SharePoint Online
For admins
How does Azure Active Directory information display on profile cards?
The table below shows how Azure Active Directory profile information displays on profile cards in Microsoft apps and services:
Azure Active Directory user profile information |
Header/field on the profile card |
Name |
Name |
User name |
Email, chat |
Job title |
Job title |
Department |
Department |
Manager |
Manager |
Office |
Office location |
Office phone |
Phone |
Mobile phone |
Mobile phone |
Customize the profile card contact section
As an admin, you can customize the contact section of the profile card on Win32 apps using registry keys. For more information, see Customize the profile card in Win32 apps using registry keys.