Recall an email message in Outlook

1. In classic Outlook, select Sent Items in the left folder pane, then double-click the message to open it in a separate window.

2. In the message window, go to File > Info.

3. Select Resend or Recall > Recall This Message, and choose one of the two options:

   • Select Delete unread copies of this message to recall and delete the sent message.

   • Select Delete unread copies and replace with a new message to replace the sent message with a new message.

4. Select the Tell me if recall succeeds or fails for each recipient check box, then OK.

Note: If a recipient has already read a message, it can't be recalled from that person. For more details on email recall, see Recall or replace an email message that you sent.

1. In new Outlook, select Sent Items in the left folder pane, then double-click the sent message to open it in a separate window.

2. On the toolbar, select   Recall message, then select OK in the confirmation dialog box.

3. Shortly thereafter, you'll receive a Message Recall Report in your inbox. Select the link in that message to see whether your recall has succeeded, is pending, or failed.

1. In Outlook on the web, select Sent Items in the left folder pane, then double-click the sent message to open it in a separate window.

2. On the toolbar, select   Recall message, then select OK in the confirmation dialog box.

3. Shortly thereafter, you'll receive a Message Recall Report in your inbox. Select the link in that message to see whether your recall has succeeded, is pending, or failed.

To be able to recall emails in Outlook for Mac, both the sender and the recipient must be using Microsoft 365 email accounts within the same organization.

1. After you’ve sent a message that contains an error you want to correct, select the message in the Sent folder.

2. Select the Message menu on the toolbar.

3. Select Recall.